Bug: PINNED disappeared

[tjmcode]

Description

I was just upgraded automatically to v4.0.11, afterward all my PINNED Folders were gone. Hugely disappointed. I work with about 25 pinned folders all day.

Steps To Reproduce

Windows 11, latest version, pin 20-30 folders, upgraded to v4.0.11

Files Version

4.0.11.0

Windows Version

10.0.26100.6584

User ID

3c324218-0e53-4c02-86e8-04f0bbf3b854

Log File

No log file

[Josh65-2201]

Thanks for the report, try close Files from the system tray then reopen and make sure the section isn't collapsed, the arrow should be pointing up.

[cfischer69]

I have the same issue. Pinned appears on first open but disappears some time later.

[oliveirarafa]

I found out that the pinned apps disappear when I hibernate. I have to completely close the app and open it again for them to come back.

[abs-c]

When Files starts, pinned folders are displayed (but as shown in the image, some folders like My Computer have issues). After a while, all folders will disappear. Restarting Files may sometimes restore them, and sometimes it will repeat the same problem.

[Josh65-2201]

@cfischer69 @oliveirarafa @abs-c This issue is about them being removed after updating, your issue is tracked in #15410 You can check there or click subscribe in the right sidebar for updates. Please use the workaround in that issue

[yaira2]

@tjmcode do they display in File Explorer?

[Josh65-2201]

Assuming this is the same as the below linked issue. You can check there or click subscribe in the right sidebar for updates. You can also use the workaround on that issue