Bug: Files hangs for minutes on start querying registry

[el-ev]

Description

Upon launching, Files become unresponsive for one to two minutes after its main window has loaded. Process Monitor shows the application repeatedly querying registry keys of file paths, which appear to be associated with "FileTags".

Example of queries:

Steps To Reproduce

1. Exit Files from tray
2. Start Files
3. It hangs

Files Version

4.0.11.0

Windows Version

10.0.26100.5074

User ID

adae468e-679d-43ff-829c-81eff14cf62b

Log File

Not applicable

[Josh65-2201]

Thanks for the report, do you have many tagged items?

[el-ev]

I don't have any.

[Josh65-2201]

• Does it happen on a fresh install, you can use preview install to test https://files.community/download
• Have you ever add tags on the items that show in the process explorer?
• Does it happen if you turn off Files settings > General > Widgets > Tags

[el-ev]

• Does it happen on a fresh install, you can use preview install to test files.community/download

No, it doesn't happen on another Files application/package.

• Have you ever add tags on the items that show in the process explorer?

No, I haven't (manually) added any tag. Clicking the tags on the sidebar also hangs for minutes and shows none.

• Does it happen if you turn off Files settings > General > Widgets > Tags

Yes, it still happens.

[yaira2]

Can you check if this still occurs if you uninstall and reinstall?

[el-ev]

if this still occurs if you uninstall and reinstall?

No, it works well.

[Josh65-2201]

Safe to say the slow performance is expect if you had 4+ million tags based on the screenshot, no idea how that would have been added if you never tagged anything.

[yaira2]

Even if that were the case (over 4 million tagged items), it still shouldn't slow down startup. If this happens again, please let us know.