Error loading a .ptu file recorded by a PicoQuant system

[Ajameshudson]

Receiving the following error message when loading a .ptu file recorded by a PicoQuant FLIM system. Any advice would be gratefully received.

One or more output arguments not assigned during call to "FlimReaderMex".

Error in FlimReader (line 2)

Error in flim_data_series/get_image_dimensions (line 206)

Error in flim_data_series/load_multiple (line 30)

Error in flim_data_series/load_single (line 104)

Error in flim_data_series_controller/load_single (line 168)

Error in front_end_menu_controller/menu_file_load_single_callback (line 656)

Error in front_end_menu_controller>@(varargin)obj.menu_file_load_single_callback(varargin{:})

Error in EC (line 7)

Error in front_end_menu_controller>@(x,y)EC(fcn) (line 263)

[snizzleorg]

Hi, Steffen from PicoQuant Support here. Could you send us the offending ptu file? Which hardware was this file recorded with?
Please note that we can only no support with respect to filmfit but I would like to offer help if possible getting this issue resolved.

[govinda4774]

Did you resolve this problem? I am getting same issue.

[Ajameshudson]

I needed to re-safe the images, using SymPhoTime, into a different file format (.bin, I think). I could not use files in .ptu format created by the latest version of SymPhoTime in FLIMFit. Sent from Outlook for iOS<https://aka.ms/o0ukef>

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