Join GitHub today
GitHub is home to over 31 million developers working together to host and review code, manage projects, and build software together.Sign up
Once more, but with feeling: Please never post information about specific SecureDrop users to this public wiki.
Table of Contents
Open, community-based software projects developing tools for humans real needs, need user-centered research and design. Compelled to contribute? Read-on, and please do!
- Online discussions take place in the SecureDrop forums.
- Many SecureDrop contributors are also active in the Open Source Design forums.
- Please review our Code of Conduct should you choose to contribute.
Public meetings are scheduled weekly. You don’t need to be a member of the UX team to participate, just show-up and introduce yourself. RSVP's are appreciated, and meeting agendas typically come together on each meeting's wiki page, ad-hoc, the day before.
- Time: 17:00-17:30 UTC (9 AM PDT) every Thursday. Note: Time updated to reflect daylight savings time weirdness!
- Place: https://meet.jit.si/QuickWizardsDanceHigh
- Meeting agenda (top of page) & archive of past meetings
Best practice guides for user-centric decisions and activities for design/research practitioners and non-practicioners, alike!
- US Digital Service's Plain Language Styleguide ...an intensely excellent resource, packed with examples!
- Nice article about user centered notification patterns & copywriting best practices.
- Article covering things to do with Colorblindness & Accessibility
- Research proven survey questions, sample surveys, best practice guides, etc.
- Needsfining Framework from SecondMuse (IFF producers)
- All About RITE Testing
- SimplySecure Blog Great articles about keeping the user at the center of open-source projects, and about design particulars in infosec. SS are the lovely peeps hosting Nina in Berlin in January 2019.
New Study template page
- Includes outgoing links to current/past study research plans, discussion guides, and other artifacts
- Screenshots from the current (Sep 2018) Journalist and Source UIs
- A smattering of other pages that discuss combined design/research efforts from past Journalist Interface (web) ux work
- In-progress Personas work for Source and Journalist users (journalist linked artifacts tbd)
- Newsroom profiles and journey maps documenting SecureDrop workflows linked artifacts tbd
- Survey Resources
- Taking notes of a user working with the product, of a user interview, or a straight transcript of either? Awesome!
- Out of respect for research participants it is a UX industry standard to always redact notes and/or transcripts, before sharing with a broader team. For SecureDrop, the need to protect participant and contributor safety is clearly more urgent.
- Please NEVER share notes or transcripts from a research session, before fully redacting.
- If using GitHub Wiki, GDocs, or any tool that preserves document history, please be mindful to cut-and-paste redacted text into a new document, and to ONLY share that document.
As a project brought to life by a community of generous volunteers, publicly available and easy to consume evidence of user needs as uncovered through human-centered research, is vital.
Have a particular thing in mind you feel could benefit from some UxR love? Great! Please check out our open backlog issues to see if it may fit into one, create a new issue, or attend one of our Thursday (public!) meetings to informally present your idea.
- 2018 Qubes Workstation User Testing
- UxR Backlog: What do we want to learn about through a user research study?
2018 Newsroom Workflow study
- Findings, workflow diagrams, and data synthesis linked artifacts tbd
- Planning and preparation
- 2018 Journalist Interviews
- 2018 Tails GUI Updater
We welcome one and all to contribute in helping us learn more about the needs of journalists, whistle-blowers, IT folks managing or installing SecureDrop instances, and how SecureDrop impacts the work of each. We especially need research facilitation help in countries outside the United States and Western Europe, fluent in both English and the local languages. Countries in the Middle East, Russia, Asia, Africa, and South America, are of especially high importance to secure volunteer resources in.
Interested? Please add yourself to our list of UX community volunteers—and specify your interest in research facilitation. Location and language skills are the only things we are unprepared to offer guidance in—everything else, is cake. :)
Design on today's SecureDrop Source web interface and Journalist web interface are ongoing. We encourage new folks interested in contributing to this work to browse the SecureDrop Issues flagged as UX. Broader efforts outside of the above, are captured in our User Experience Design issues. Below are pages for larger efforts happening:
Qubes Journalist Workstation
- Major research and design project to combine today's SVS and JWS into a single device experience
- UxD Projects Backlog: What is something that could benefit from a proper design effort?
- Inventory of written content to make nomenclature consistent across all SecureDrop touchpoints