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Original file line number Diff line number Diff line change
Expand Up @@ -15,25 +15,24 @@ redirect_from:

{% data variables.copilot.copilot_claude_sonnet %} is a family of large language models that you can use as an alternative to the default model used by {% data variables.product.prodname_copilot_chat_short %}. {% data variables.copilot.copilot_claude_sonnet %} excels at coding tasks across the entire software development lifecycle, from initial design to bug fixes, maintenance to optimizations. Learn more about [Sonnet's capabilities](https://www.anthropic.com/claude/sonnet).

{% data variables.copilot.copilot_claude_sonnet_37 %} is currently available in:
* {% data variables.copilot.copilot_claude_sonnet_35 %} and {% data variables.copilot.copilot_claude_sonnet_37 %} are available in:

* {% data variables.product.prodname_copilot_chat_short %} in {% data variables.product.prodname_vscode %}
* {% data variables.product.prodname_copilot_chat_short %} in {% data variables.product.prodname_vs %} 2022 version 17.13 or later
* Immersive mode in {% data variables.product.prodname_copilot_chat_short %} in {% data variables.product.github %}
* {% data variables.product.prodname_copilot_chat_short %} in {% data variables.product.prodname_vscode %}
* {% data variables.product.prodname_copilot_chat_short %} in {% data variables.product.prodname_vs %} 2022
* **3.5**: Version 17.12 or later
* **3.7**: Version 17.13 or later
* {% data variables.product.prodname_copilot_chat_short %} in Xcode
* {% data variables.product.prodname_copilot_chat_short %} in Eclipse
* {% data variables.product.prodname_copilot_chat_short %} in JetBrains
* Immersive mode in {% data variables.product.prodname_copilot_chat_short %} in {% data variables.product.github %}

{% data variables.copilot.copilot_claude_sonnet_35 %} is currently available in:

* {% data variables.product.prodname_copilot_chat_short %} in {% data variables.product.prodname_vscode %}
* {% data variables.product.prodname_copilot_chat_short %} in {% data variables.product.prodname_vs %} 2022 version 17.12 or later
* Immersive mode in {% data variables.product.prodname_copilot_chat_short %} in {% data variables.product.github %}

{% data variables.copilot.copilot_claude_sonnet_37 %} is hosted by Amazon Web Services, Anthropic PBC, and Google Cloud Platform when used in {% data variables.product.prodname_copilot %}. {% data variables.copilot.copilot_claude_sonnet_35 %} is hosted exclusively by Amazon Web Services. GitHub has provider agreements in place to ensure data is not used for training. Additional details for each provider are included below:
{% data variables.copilot.copilot_claude_sonnet_37 %} is hosted by Amazon Web Services, Anthropic PBC, and Google Cloud Platform when used in {% data variables.product.prodname_copilot %}. {% data variables.copilot.copilot_claude_sonnet_35 %} is hosted exclusively by Amazon Web Services. {% data variables.product.github %} has provider agreements in place to ensure data is not used for training. Additional details for each provider are included below:

* Amazon Bedrock: Amazon makes the [following data commitments](https://docs.aws.amazon.com/bedrock/latest/userguide/data-protection.html): _Amazon Bedrock doesn't store or log your prompts and completions. Amazon Bedrock doesn't use your prompts and completions to train any AWS models and doesn't distribute them to third parties_.
* Anthropic PBC: GitHub maintains a [zero data retention agreement](https://privacy.anthropic.com/en/articles/8956058-i-have-a-zero-retention-agreement-with-anthropic-what-products-does-it-apply-to) with Anthropic.
* Google Cloud: [Google commits to not training on GitHub data as part of their service terms](https://cloud.google.com/vertex-ai/generative-ai/docs/data-governance). GitHub is additionally not subject to prompt logging for abuse monitoring.
* Anthropic PBC: {% data variables.product.github %} maintains a [zero data retention agreement](https://privacy.anthropic.com/en/articles/8956058-i-have-a-zero-retention-agreement-with-anthropic-what-products-does-it-apply-to) with Anthropic.
* Google Cloud: [Google commits to not training on {% data variables.product.github %} data as part of their service terms](https://cloud.google.com/vertex-ai/generative-ai/docs/data-governance). {% data variables.product.github %} is additionally not subject to prompt logging for abuse monitoring.

In order to provide better service quality and reduce latency, GitHub uses [prompt caching](https://docs.anthropic.com/en/docs/build-with-claude/prompt-caching). You can read more about prompt caching on [Anthropic PBC](https://docs.anthropic.com/en/docs/build-with-claude/prompt-caching), [Amazon Bedrock](https://docs.aws.amazon.com/bedrock/latest/userguide/prompt-caching.html), and [Google Cloud](https://cloud.google.com/vertex-ai/generative-ai/docs/partner-models/claude-prompt-caching).
In order to provide better service quality and reduce latency, {% data variables.product.github %} uses [prompt caching](https://docs.anthropic.com/en/docs/build-with-claude/prompt-caching). You can read more about prompt caching on [Anthropic PBC](https://docs.anthropic.com/en/docs/build-with-claude/prompt-caching), [Amazon Bedrock](https://docs.aws.amazon.com/bedrock/latest/userguide/prompt-caching.html), and [Google Cloud](https://cloud.google.com/vertex-ai/generative-ai/docs/partner-models/claude-prompt-caching).

When using {% data variables.copilot.copilot_claude_sonnet %}, input prompts and output completions continue to run through {% data variables.product.prodname_copilot %}'s content filters for public code matching, when applied, along with those for harmful, offensive, or off-topic content.

Expand Down Expand Up @@ -67,4 +66,4 @@ For details on how to change the model that {% data variables.product.prodname_c

## Leaving feedback

To leave feedback about {% data variables.copilot.copilot_claude_sonnet %} in {% data variables.product.prodname_copilot %}, or to ask a question, see the {% data variables.product.prodname_github_community %} discussion [Claude 3.5 Sonnet is now available to all {% data variables.product.prodname_copilot_short %} users in Public Preview](https://github.com/orgs/community/discussions/143337).
To leave feedback about {% data variables.copilot.copilot_claude_sonnet %} in {% data variables.product.prodname_copilot_short %}, or to ask a question, see the {% data variables.product.prodname_github_community %} discussion [{% data variables.copilot.copilot_claude_sonnet_35 %} is now available to all {% data variables.product.prodname_copilot_short %} users in Public Preview](https://github.com/orgs/community/discussions/143337).
Original file line number Diff line number Diff line change
Expand Up @@ -39,7 +39,7 @@ There are two {% data variables.contact.premium_support %} plans: Premium and Pr
| | {% data variables.product.premium_support_plan %} | {% data variables.product.premium_plus_support_plan %} |
|---|---|------|
| Hours of operation | 24 x 7 | 24 x 7 |
| Initial response time | <ul><li>30 minutes for {% data variables.product.support_ticket_priority_urgent %} (including initial troubleshooting)</li><li>4 hours for {% data variables.product.support_ticket_priority_high %}</li></ul> | <ul><li>30 minutes for {% data variables.product.support_ticket_priority_urgent %} (including initial troubleshooting)</li><li>4 hours for {% data variables.product.support_ticket_priority_high %}</li></ul> |
| Initial response time | <ul><li>30 minutes for {% data variables.product.support_ticket_priority_urgent %} (including initial troubleshooting)</li><li>4 hours for {% data variables.product.support_ticket_priority_high %}</li><li>48 hours for {% data variables.product.support_ticket_priority_normal %}</li><li>48 hours for {% data variables.product.support_ticket_priority_low %}</li></ul> | <ul><li>30 minutes for {% data variables.product.support_ticket_priority_urgent %} (including initial troubleshooting)</li><li>4 hours for {% data variables.product.support_ticket_priority_high %}</li><li>24 hours for {% data variables.product.support_ticket_priority_normal %}</li><li>48 hours for {% data variables.product.support_ticket_priority_low %}</li></ul> |
| Support channels | <ul><li>Online ticket submission</li><li>Phone support in English via callback request (when required for ticket resolution)</li><li>Screen share request for critical issues</li></ul> | <ul><li>Online ticket submission</li><li>Phone support in English via callback request (when required for ticket resolution)</li><li>Screen share request for critical issues</li></ul> |
| Training | Access to premium content | <ul><li>Access to premium content</li><li>1 virtual training class per year</li></ul> |
| Members with support entitlements | 20 | 40 |
Expand Down Expand Up @@ -97,10 +97,14 @@ To sign up for {% data variables.contact.premium_support %} or upgrade your plan

For tickets you submit, support is available 24 hours a day, 7 days per week. The initial response time guaranteed by the SLA is dependent on the priority level of the ticket. Response time begins when {% data variables.contact.premium_support %} sets the priority level of the ticket. A response does not mean the issue has been resolved.

| Ticket priority level | Initial response time |
| --- | ---|
| {% data variables.product.support_ticket_priority_urgent %} | 30 minutes |
| {% data variables.product.support_ticket_priority_high %} | 4 hours |
{% rowheaders %}

| | Urgent Response Time | High Response Time | Normal Response Time | Low Response Time |
| --- | ---| --- | --- | --- |
| {% data variables.product.premium_plus_support_plan %} | 30 minutes | 4 hours | 24 hours | 48 hours |
| {% data variables.product.premium_support_plan %} | 30 minutes | 4 hours | 48 hours | 48 hours |

{% endrowheaders %}

During the initial response time for Urgent priority tickets, you can expect us to do the following:

Expand Down
4 changes: 3 additions & 1 deletion data/release-notes/enterprise-server/3-16/0.yml
Original file line number Diff line number Diff line change
Expand Up @@ -222,7 +222,9 @@ sections:
{% data reusables.release-notes.2025-03-03-elasticsearch-data-loss %}

[Updated: 2025-03-19]

- |
The security risk page returns a 500 error when Secret scanning is disabled. [Updated: 2025-04-25]

closing_down:
# https://github.com/github/releases/issues/4683
- |
Expand Down
3 changes: 2 additions & 1 deletion data/release-notes/enterprise-server/3-16/1.yml
Original file line number Diff line number Diff line change
Expand Up @@ -72,7 +72,8 @@ sections:
After a restore, existing outside collaborators cannot be added to repositories in a new organization. This issue can be resolved by running `/usr/local/share/enterprise/ghe-es-search-repair` on the appliance after at least one hour system uptime. [Updated: 2025-04-22]
- |
After a geo-replica is promoted to be a primary by running `ghe-repl-promote`, the actions workflow of a repository does not have any suggested workflows.

- |
The security risk page returns a 500 error when Secret scanning is disabled. [Updated: 2025-04-25]
errata:
- |
Known issues incorrectly indicated that administrators could immediately run the `/usr/local/share/enterprise/ghe-es-search-repair` script after a restore to resolve indexing and collaborator access issues. In reality, this script must be run only after the system has been up for at least one hour. [Updated: 2025-04-22]
3 changes: 3 additions & 0 deletions data/release-notes/enterprise-server/3-16/2.yml
Original file line number Diff line number Diff line change
Expand Up @@ -78,3 +78,6 @@ sections:
After a geo-replica is promoted to be a primary by running `ghe-repl-promote`, the actions workflow of a repository does not have any suggested workflows.
- |
Repository Cache Replicas return `Repository not found` when changes have been pushed to the Primary instance that have not yet synchronized to the Cache Replica. This issue can also occur in all previous patches of this release.
- |
The security risk page returns a 500 error when Secret scanning is disabled. [Updated: 2025-04-25]

1 change: 1 addition & 0 deletions src/links/lib/excluded-links.yml
Original file line number Diff line number Diff line change
Expand Up @@ -96,3 +96,4 @@
- is: https://www.anthropic.com/news/claude-3-5-sonnet
- is: https://www.tpgi.com/color-contrast-checker/
- startsWith: https://github.com/githubcustomers/enterprise-preview-program
- is: https://aka.ms/copiloteclipse
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