Ice doesn't open

[ethankrech]

I've downloaded the latest Ice zip file and whenever I open the application, nothing happens, and I mean absolutely nothing. I have redownloaded several times but still nothing.

Screen.Recording.2024-10-18.at.8.24.18.PM.mov

[jordanbaird]

Can you open the Console app and see if there are any crash reports for Ice?

[ethankrech]

There is a crash report
CrashReport.txt

[jordanbaird]

@ethankrech I think this is the same crash as #408, which has been fixed, but not released. I'll get a new version out soon, so keep an eye out for it.

[jordanbaird]

@ethankrech It's out now.

[ethankrech]

Still doesn't work for me, I am on an M2 MacBook

`-------------------------------------
Translated Report (Full Report Below)

Process: Ice [66985]
Path: /private/var/folders/*/Ice.app/Contents/MacOS/Ice
Identifier: com.jordanbaird.Ice
Version: 0.11.11 (1116)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2024-10-19 13:33:01.4972 -0500
OS Version: macOS 15.0 (24A5264n)
Report Version: 12
Anonymous UUID: 1983433C-AAE7-656F-12E2-0587F149E450

Sleep/Wake UUID: 4BF5FF94-DD57-4CD1-BFA1-BEBB5199405F

Time Awake Since Boot: 440000 seconds
Time Since Wake: 1994 seconds

System Integrity Protection: enabled

Crashed Thread: 3

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000004
Exception Codes: 0x0000000000000001, 0x0000000000000004

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [66985]

VM Region Info: 0x4 is not in any region. Bytes before following region: 4306993148
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
--->
__TEXT 100b78000-100d04000 [ 1584K] r-x/r-x SM=COW /var/folders/*/Ice.app/Contents/MacOS/Ice

Thread 0:: Dispatch queue: com.apple.main-thread
0 CoreFoundation 0x18514c7d8 DYLD-STUB$$objc_retain + 8
1 CoreFoundation 0x184f772a0 -[__NSDictionaryM __setObject:forKey:] + 644
2 CoreFoundation 0x184f90228 __72-[CFPrefsSource mergeIntoDictionary:sourceDictionary:cloudKeyEvaluator:]_block_invoke + 32
3 CoreFoundation 0x184f90170 -[__NSFrozenDictionaryM __apply:context:] + 128
4 CoreFoundation 0x184f8f804 -[CFPrefsSource mergeIntoDictionary:sourceDictionary:cloudKeyEvaluator:] + 168
5 CoreFoundation 0x184f88fb4 -[CFPrefsSearchListSource alreadylocked_getDictionary:] + 752
6 CoreFoundation 0x184f889f8 -[CFPrefsSearchListSource alreadylocked_copyValueForKey:] + 172
7 CoreFoundation 0x184f8892c -[CFPrefsSource copyValueForKey:] + 52
8 CoreFoundation 0x184f888e0 __76-[_CFXPreferences copyAppValueForKey:identifier:container:configurationURL:]_block_invoke + 32
9 CoreFoundation 0x184f81f14 __108-[_CFXPreferences(SearchListAdditions) withSearchListForIdentifier:container:cloudConfigurationURL:perform:]_block_invoke + 376
10 CoreFoundation 0x185105bec -[_CFXPreferences withSearchListForIdentifier:container:cloudConfigurationURL:perform:] + 440
11 CoreFoundation 0x184f81888 -[_CFXPreferences copyAppValueForKey:identifier:container:configurationURL:] + 156
12 CoreFoundation 0x184f817b0 _CFPreferencesCopyAppValueWithContainerAndConfiguration + 112
13 Foundation 0x18611cec8 -[NSUserDefaults(NSUserDefaults) objectForKey:] + 60
14 Sparkle 0x100e7fd6c 0x100e60000 + 130412
15 Sparkle 0x100e73e58 0x100e60000 + 81496
16 libdispatch.dylib 0x184d39978 _dispatch_call_block_and_release + 32
17 libdispatch.dylib 0x184d3b6d8 _dispatch_client_callout + 20
18 libdispatch.dylib 0x184d49fe8 _dispatch_main_queue_drain + 980
19 libdispatch.dylib 0x184d49c04 _dispatch_main_queue_callback_4CF + 44
20 CoreFoundation 0x185015770 CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE + 16
21 CoreFoundation 0x184fd5708 __CFRunLoopRun + 2012
22 CoreFoundation 0x184fd48bc CFRunLoopRunSpecific + 608
23 HIToolbox 0x1908c88b8 RunCurrentEventLoopInMode + 292
24 HIToolbox 0x1908ce6a8 ReceiveNextEventCommon + 636
25 HIToolbox 0x1908ce80c _BlockUntilNextEventMatchingListInModeWithFilter + 76
26 AppKit 0x188acde5c DPSNextEvent + 660
27 AppKit 0x1893ccd3c -[NSApplication(NSEventRouting) nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 688
28 AppKit 0x188ac0f68 -[NSApplication run] + 480
29 AppKit 0x188a974a8 NSApplicationMain + 888
30 SwiftUI 0x1b3bfbea0 specialized runApp(:) + 160
31 SwiftUI 0x1b3fb05d0 runApp(:) + 84
32 SwiftUI 0x1b42801dc static App.main() + 224
33 Ice 0x100baaf04 0x100b78000 + 208644
34 dyld 0x184b6d298 start + 2876

Thread 1:
0 libsystem_pthread.dylib 0x184ee90e8 start_wqthread + 0

Thread 2:
0 libsystem_pthread.dylib 0x184ee90e8 start_wqthread + 0

Thread 3 Crashed:
0 Ice 0x100bc2ce4 0x100b78000 + 306404
1 Ice 0x100b963e5 0x100b78000 + 123877
2 Ice 0x100b963e5 0x100b78000 + 123877
3 libswift_Concurrency.dylib 0x25c5f1921 completeTaskWithClosure(swift::AsyncContext*, swift::SwiftError*) + 1

Thread 4:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x184eace14 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x184ebf5b0 mach_msg2_internal + 80
2 libsystem_kernel.dylib 0x184eb59b8 mach_msg_overwrite + 480
3 libsystem_kernel.dylib 0x184ead15c mach_msg + 24
4 CoreFoundation 0x184fd6b40 __CFRunLoopServiceMachPort + 160
5 CoreFoundation 0x184fd53f8 __CFRunLoopRun + 1228
6 CoreFoundation 0x184fd48bc CFRunLoopRunSpecific + 608
7 AppKit 0x188bf4478 _NSEventThread + 148
8 libsystem_pthread.dylib 0x184eee2e4 _pthread_start + 136
9 libsystem_pthread.dylib 0x184ee90fc thread_start + 8

Thread 3 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000001 x1: 0x0000000000000001 x2: 0x0000000184b99a84 x3: 0x00000001eb007a48
x4: 0x0000000000000002 x5: 0x0000000000000012 x6: 0x0000000000000000 x7: 0x0000000000000000
x8: 0x0000000000000000 x9: 0xf27ced06a1790022 x10: 0x000000016f426d7c x11: 0x0000000000000001
x12: 0x0000000000000010 x13: 0x0000600002245b88 x14: 0x00000000001ff800 x15: 0x00000000000007fb
x16: 0xdafc0001eb007a48 x17: 0x0000000000000238 x18: 0x0000000000000000 x19: 0x0000000159a19470
x20: 0x0000000159a194f0 x21: 0x0000000159a19488 x22: 0x0000000159a19460 x23: 0x0000600000402bd1
x24: 0x000000000000000d x25: 0x000000016f4270e0 x26: 0x0000000000000000 x27: 0x00000002717d2c60
x28: 0x00000002717d2c58 fp: 0x000000016f426e20 lr: 0x0000000100bc2cd8
sp: 0x000000016f426df0 pc: 0x0000000100bc2ce4 cpsr: 0x20001000
far: 0x0000000000000004 esr: 0x92000006 (Data Abort) byte read Translation fault

Binary Images:
0x10ea48000 - 0x10f167fff com.apple.AGXMetalG14G (320.13.8) /System/Library/Extensions/AGXMetalG14G.bundle/Contents/MacOS/AGXMetalG14G
0x10c7c8000 - 0x10c7d3fff libobjc-trampolines.dylib () <216174df-31e7-393a-831e-9165e3d1e385> /usr/lib/libobjc-trampolines.dylib
0x100e60000 - 0x100ea3fff org.sparkle-project.Sparkle (2.6.4) <0e273e3e-459c-3fa6-9a86-4754c5cc30ff> /private/var/folders//Ice.app/Contents/Frameworks/Sparkle.framework/Versions/B/Sparkle
0x100b78000 - 0x100d03fff com.jordanbaird.Ice (0.11.11) <3b0a6d00-5dd0-35ab-92d2-66faa709e591> /private/var/folders//Ice.app/Contents/MacOS/Ice
0x184f58000 - 0x185436fff com.apple.CoreFoundation (6.9) <7a170fd8-f42b-3e25-86f1-6802a9bb2929> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x186113000 - 0x186f52fff com.apple.Foundation (6.9) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x184d37000 - 0x184d7dfff libdispatch.dylib () <9d02d17a-057d-3d9a-9c38-d9b466ad66e4> /usr/lib/system/libdispatch.dylib
0x1907bd000 - 0x190a84fff com.apple.HIToolbox (2.1.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x188a93000 - 0x189f83fff com.apple.AppKit (6.9) <1ce6d11c-a9b2-3527-adae-dbc038ca8ca1> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x1b3b40000 - 0x1b50a8fff com.apple.SwiftUI (6.0.70.5) /System/Library/Frameworks/SwiftUI.framework/Versions/A/SwiftUI
0x184b67000 - 0x184be8c7b dyld () <94556bf3-ffa8-3dc8-aeae-d3d3a12c7f02> /usr/lib/dyld
0x0 - 0xffffffffffffffff ??? () <00000000-0000-0000-0000-000000000000> ???
0x184ee7000 - 0x184ef3fff libsystem_pthread.dylib () <7b1fc9fc-53b6-3174-a775-37406b68a4a0> /usr/lib/system/libsystem_pthread.dylib
0x25c58a000 - 0x25c609fff libswift_Concurrency.dylib () /usr/lib/swift/libswift_Concurrency.dylib
0x184eac000 - 0x184ee6fe7 libsystem_kernel.dylib (*) <87817730-fc15-31e6-9e6a-fbbae2b569ab> /usr/lib/system/libsystem_kernel.dylib

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.2G resident=0K(0%) swapped_out_or_unallocated=1.2G(100%)
Writable regions: Total=1.1G written=578K(0%) resident=578K(0%) swapped_out=0K(0%) unallocated=1.1G(100%)

                            VIRTUAL   REGION 

REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 128K 1
Activity Tracing 256K 1
AttributeGraph Data 1024K 1
CG image 16K 1
ColorSync 576K 28
CoreAnimation 304K 10
CoreGraphics 32K 2
CoreUI image data 656K 4
Foundation 16K 1
Kernel Alloc Once 32K 1
MALLOC 1.1G 53
MALLOC guard page 288K 18
STACK GUARD 56.1M 5
Stack 10.1M 5
VM_ALLOCATE 3296K 14
__AUTH 2853K 360
__AUTH_CONST 40.2M 547
__CTF 824 1
__DATA 14.5M 529
__DATA_CONST 16.9M 553
__DATA_DIRTY 1434K 172
__FONT_DATA 2352 1
__LINKEDIT 584.8M 5
__OBJC_RW 2339K 1
__TEXT 691.1M 569
__TPRO_CONST 272K 2
mapped file 219.2M 38
owned unmapped memory 160K 1
page table in kernel 578K 1
shared memory 2000K 20
=========== ======= =======
TOTAL 2.7G 2945

---

Full Report

{"app_name":"Ice","timestamp":"2024-10-19 13:33:01.00 -0500","app_version":"0.11.11","slice_uuid":"3b0a6d00-5dd0-35ab-92d2-66faa709e591","build_version":"1116","platform":1,"bundleID":"com.jordanbaird.Ice","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 15.0 (24A5264n)","roots_installed":0,"name":"Ice","incident_id":"508B7905-E8A5-4784-8E57-9DB0609CDA2F"}
{
"uptime" : 440000,
"procRole" : "Default",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "Mac14,7",
"coalitionID" : 56218,
"osVersion" : {
"train" : "macOS 15.0",
"build" : "24A5264n",
"releaseType" : "User"
},
"captureTime" : "2024-10-19 13:33:01.4972 -0500",
"codeSigningMonitor" : 1,
"incident" : "508B7905-E8A5-4784-8E57-9DB0609CDA2F",
"pid" : 66985,
"translated" : false,
"cpuType" : "ARM-64",
"roots_installed" : 0,
"bug_type" : "309",
"procLaunch" : "2024-10-19 13:33:00.8135 -0500",
"procStartAbsTime" : 10705694789793,
"procExitAbsTime" : 10705711161602,
"procName" : "Ice",
"procPath" : "/private/var/folders//Ice.app/Contents/MacOS/Ice",
"bundleInfo" : {"CFBundleShortVersionString":"0.11.11","CFBundleVersion":"1116","CFBundleIdentifier":"com.jordanbaird.Ice"},
"storeInfo" : {"deviceIdentifierForVendor":"2CC123C6-7494-5389-932B-D445DFA7AB1D","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.jordanbaird.Ice",
"crashReporterKey" : "1983433C-AAE7-656F-12E2-0587F149E450",
"lowPowerMode" : 1,
"codeSigningID" : "com.jordanbaird.Ice",
"codeSigningTeamID" : "K2ATHQPJDP",
"codeSigningFlags" : 570503953,
"codeSigningValidationCategory" : 6,
"codeSigningTrustLevel" : 4294967295,
"instructionByteStream" : {"beforePC":"4AGAUgEAgNICAIDSQwKAUgQAgNIFAIDSD+EDlKADADYoCgCQCF1G+Q==","atPC":"AAVAuWzlA5ToAwCqwDIA+QkAAJApwTaRFiQAqcAeQPkpCgCwKRFA+Q=="},
"bootSessionUUID" : "46C0E630-6996-444D-B9E5-E03B4E968E28",
"wakeTime" : 1994,
"sleepWakeUUID" : "4BF5FF94-DD57-4CD1-BFA1-BEBB5199405F",
"sip" : "enabled",
"vmRegionInfo" : "0x4 is not in any region. Bytes before following region: 4306993148\n REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n __TEXT 100b78000-100d04000 [ 1584K] r-x/r-x SM=COW /var/folders//Ice.app/Contents/MacOS/Ice",
"exception" : {"codes":"0x0000000000000001, 0x0000000000000004","rawCodes":[1,4],"type":"EXC_BAD_ACCESS","signal":"SIGSEGV","subtype":"KERN_INVALID_ADDRESS at 0x0000000000000004"},
"termination" : {"flags":0,"code":11,"namespace":"SIGNAL","indicator":"Segmentation fault: 11","byProc":"exc handler","byPid":66985},
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"faultingThread" : 3,
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`

[jordanbaird]

@ethankrech According to the crash report, you're on macOS 15 beta 1. That's likely the problem. The official release has been out for over a month now, so I'd recommend updating to that. Closing this for now, but let me know if the crash still occurs after updating your macOS.