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1.13.0

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@karl-bullock karl-bullock released this 26 Oct 02:54
· 7 commits to main since this release

Tickets are now searchable: from the forum's search box, from a new search page, and with filters like is:open or priority:urgent.

New

  • Tickets in the forum search. The search box in the header now finds support tickets too. Members only ever see their own tickets; staff see every ticket they can handle.
  • A search page for tickets. Searching from the support desk opens a full results page, with paging, so a long list of matches is easy to work through.
  • Search filters. Narrow a search with is:open, is:in-progress, is:awaiting-response, is:resolved, is:closed, is:unassigned, is:assigned or is:mine (put a - in front to exclude, like -is:closed), plus category:, type:standard|appeal and assigned:me|none. Staff also get priority:urgent|normal|low and author:<username>.

Improved

  • Tidier reply composer for staff. Internal note and Saved replies now share one row under the ticket title, on phones as well as desktop.

After updating

Run php flarum cache:clear. There are no database changes in this release.

Thanks to huoxin for the ticket search work.