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Unable to download log files #1819

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sochartgit opened this issue Mar 16, 2024 · 3 comments
Closed

Unable to download log files #1819

sochartgit opened this issue Mar 16, 2024 · 3 comments
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not an Issue User need Support ⚡ Type: Bug Something isn't working

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@sochartgit
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Mainsail Version:

v2.10.0

Browser:

Other (Please tell us below)

Device:

Desktop PC

Operating System:

Windows

What happened?

Tried on Chromium and Firefox and Firefox ESR

As small files are opening straight in the web page, large ones are intended to be downloaded but it does not work.
Download starts and fails immediately.
Using WGET, I do have number of retries and 206 errors
2024-03-15 20:45:59 (11,5 MB/s) - Connection closed at byte 1911046. Retrying.

--2024-03-15 20:46:09-- (try:17) https://3d.XXXXXX.XXXX/server/files/logs/telegram.log
Connecting to 3d.caxa.ca (3d.XXXXXX.XXXX)|192.168.13.242|:443... connected.
HTTP request sent, awaiting response... 206 Partial Content
Length: 22794240 (22M), 20883194 (20M) remaining [text/plain]
Saving to: 'telegram.log.1'

What did you expect to happen instead?

I do expect that the file downloads properly onto my machine

How to reproduce this bug?

Go to the machine config option and try to download a log file over 50kB

Additional information:

No response

@sochartgit sochartgit added the ⚡ Type: Bug Something isn't working label Mar 16, 2024
@meteyou meteyou added the not an Issue User need Support label Mar 16, 2024
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Ahoi!

It looks like this ticket is a request for help (or similar).
Many helpful people will not see your message here and you are
unlikely to get a useful response.

We use the Github Issue-Tracker only for development related
topics, like feature requests, bug reports etc. To get help,
please join our Discord-Server or ask in Github Discussions:

This ticket will be automatically closed.

Fair wind and a following sea!
~ Your friendly MainsailGithubBot

PS: I'm just an automated script, not a real sailor.

@sochartgit
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sochartgit commented Mar 16, 2024 via email

@meteyou
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meteyou commented Mar 16, 2024

@sochartgit Mainsail itself only provide the URL to download the logfile. This URL looks be right, when your browser can start downloading it. The download itself, will only handled by your browser itself. So it couldn't be a bug of Mainsail... For me, it looks like wrong settings on your nginx instance (or your reverse proxy).

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Labels
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