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Michael Vartanyan edited this page May 23, 2024 · 1 revision

Guide to Writing Good Business Requirements for a Web System

Writing effective business requirements for a web system is crucial for the success of any project, especially within a non-profit international organization. The key is to focus on what the system should do from a user’s perspective rather than how it should be technically implemented. This guide will help you create clear and concise business requirements.

1. Define the Purpose

1.1. Overview

Begin with a brief overview of the project to provide context. This section explains the purpose of the web system, its goals, and why it is being developed. Understanding the purpose helps all stakeholders align on the project's objectives and ensures everyone is working towards the same outcome.

Key Questions:

  • What is the primary goal of the web system?
  • Why is this system being developed?
  • What problems or needs does this system address?
  • What are the expected outcomes and benefits?

2. Identify Key Stakeholders

2.1. List of Stakeholders

Identifying key stakeholders is essential because it clarifies who will be affected by the system and who needs to provide input. This includes end-users, management, IT staff, and any other relevant parties. Knowing the stakeholders ensures that the requirements address the needs and concerns of all interested parties.

Key Questions:

  • Who are the primary users of the system?
  • Who will be impacted by the system?
  • Who will provide input and feedback during development?
  • Are there any external stakeholders or partners involved?

3. Describe User Roles and Interactions

3.1. User Roles

Clearly defining user roles within the system is critical to understanding who will use the system and what permissions they will have. This section should outline the different user roles and their responsibilities. Clear role definitions prevent confusion and help in designing an intuitive and secure system.

Key Questions:

  • What are the different user roles?
  • What permissions does each role have?
  • What responsibilities does each role entail?
  • How are roles differentiated and managed?

3.2. User Interactions

Describing how users will interact with the system focuses on user tasks and processes. This section should detail the common actions users will perform and how they navigate through the system. Understanding user interactions ensures that the system is user-friendly and meets the actual needs of its users.

Key Questions:

  • What are the primary tasks users need to perform?
  • How will users navigate the system?
  • What are the main user flows or processes?
  • Are there any specific user interface requirements?

4. Detail the Data Processed

4.1. Data Types

This section lists and describes the types of data the system will handle. Knowing what data will be processed helps in planning for data storage, security, and compliance requirements. It ensures that the system can efficiently and securely manage all necessary information.

Key Questions:

  • What types of data will the system process?
  • Where will the data come from?
  • How will the data be used?
  • Are there any specific data attributes or formats?

4.2. Data Life Cycle

Explaining the data life cycle involves detailing how data will be processed, stored, and managed throughout its existence in the system. This includes data entry, storage, retrieval, updates, and deletion. Understanding the data life cycle helps in designing processes that maintain data integrity and compliance with regulations.

Key Questions:

  • How is data entered into the system?
  • Where and how is data stored?
  • How can users retrieve and view data?
  • What are the procedures for updating and deleting data?

5. Define Functional Requirements

5.1. Core Functionalities

Functional requirements describe what the system must do to meet user needs. This section should detail the core functionalities, focusing on the primary tasks the system will perform. Clearly defined functional requirements ensure that the system delivers the necessary features and capabilities.

Key Questions:

  • What are the main functions the system must perform?
  • What are the essential features needed to support these functions?
  • Are there any specific business rules or logic to be implemented?
  • How should the system handle exceptions or errors?

5.2. User Interface

Providing a high-level description of the user interface and navigation is essential for usability. This section should outline the design principles and user experience goals, ensuring that the system is intuitive and accessible for all users.

Key Questions:

  • What are the key elements of the user interface?
  • How should the navigation be structured?
  • Are there any specific design guidelines to follow?
  • How will usability be tested and ensured?

6. Specify Non-Functional Requirements

6.1. Performance

Defining performance expectations ensures that the system meets necessary efficiency and reliability standards. This section should outline the expected response times, load handling capabilities, and other performance metrics to guarantee a smooth user experience.

Key Questions:

  • What are the performance requirements for the system?
  • What is the acceptable response time for key operations?
  • How many concurrent users should the system support?
  • Are there any specific scalability requirements?

6.2. Security

Outlining security requirements is crucial for protecting data and ensuring system integrity. This section should specify authentication methods, data encryption practices, and access control measures. Strong security requirements help safeguard sensitive information and maintain trust with users.

Key Questions:

  • What authentication methods will be used?
  • How will data be encrypted both in transit and at rest?
  • What access controls will be implemented?
  • Are there any specific compliance or regulatory security requirements?

7. Additional Considerations

7.1. Integration

Mentioning required integrations with other systems or software ensures that the web system can work seamlessly within the existing technological environment. This section should detail any necessary connections to other platforms to facilitate smooth data flow and interoperability.

Key Questions:

  • What other systems does the web system need to integrate with?
  • How will data be exchanged between systems?
  • Are there any specific APIs or protocols to use?
  • How will integration be tested and maintained?

7.2. Compliance

Ensuring the system complies with relevant regulations and standards is vital for legal and ethical operation. This section should outline the compliance requirements the system must meet, such as data protection laws and industry standards. Clear compliance guidelines help avoid legal issues and ensure ethical handling of data.

Key Questions:

  • What regulatory requirements must the system comply with?
  • Are there specific data protection laws to follow?
  • How will compliance be verified and maintained?
  • Are there any industry standards or best practices to adhere to?

8. Conclusion

Summarize the key points and reiterate the importance of clear, user-focused requirements. Emphasize that well-defined business requirements are essential for the successful development and implementation of the web system. They ensure that the system meets user needs, complies with regulations, and achieves the project’s goals.

By following these guidelines, you can create business requirements that are easy to understand and implement, ensuring the success of your web system project. Focus on user interactions, roles, data processing, and lifecycle to build a system that meets the needs of your non-profit international organization.