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Accepts messages from an external source (e.g., an SMS gateway) and offers them up to FixMyStreet-like applications.
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mySociety's Message Manager

In a nutshell

The Message Manager sits between a message source (such as an SMS gateway) and a FixMyStreet-like application. It accepts incoming messages, and makes them available to nominated users on the FMS system.

FixMyStreet is mySociety's award-winning problem-reporting software -- it runs the UK's most-used problem reporting site at but the platform is available as Open Source to power similar projects worldwide.

Don't panic

There's a collection of most-likely problems and fixes in documentation/

Required technology

The Message Manager is a PHP application in the Cake framework. It needs to run under a webserver (Apache is ideal) and connect to a database (such as mySql or Postgres).

If you're using the Netcast SMS gateway (as mySociety does for the FixMyStreet project), you'll need the PHP nusoap library.

The example implementation of the JSON API (see Dummy Client, below) uses jQuery.


See documentation/ for installation and set-up instructions.

About the project

mySociety's Message Manager was created as an addition to the FixMyStreet platform as part of a project funded by the World Bank. See for more information about the platform.


Note that this is, as of June 2012, a work in progress! See the github-repo for code and outstanding issues.


mySociety's Message Manager is released under the GNU Affero General Public License. See the accompanying LICENSE file.

About Cake

CakePHP is a rapid development framework for PHP which uses commonly known design patterns like Active Record, Association Data Mapping, Front Controller and MVC. Our primary goal is to provide a structured framework that enables PHP users at all levels to rapidly develop robust web applications, without any loss to flexibility.

The Cake Software Foundation - promoting development related to CakePHP.

Licensed under the MIT license.

About mySociety

mySociety is an e-democracy project of the UK-based registered charity named UK Citizens Online Democracy. Our mission is to help people become more powerful in the civic and democratic parts of their lives, through digital means.

Email us at or talk to us on our irc server.

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