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WebPhone problems after system sleep #5774

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alepolidori opened this issue Apr 15, 2020 · 5 comments
Closed

WebPhone problems after system sleep #5774

alepolidori opened this issue Apr 15, 2020 · 5 comments
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bug A defect of the software nethcti Relative to NethCTI client or server verified All test cases were verified successfully

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@alepolidori
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Steps to reproduce

  • login to cti
  • put your system to sleep
  • restore it after a time period (e.g. 1 minute)
  • verify that webphone does not work correctly

Expected behavior

The web phone and cti have to work correctly in automatic manner

Actual behavior

Web phone is not reachable and cti does not have updated info, due to websocket timeout exception

Components

NethCTI Client: nethcti3
@alepolidori alepolidori self-assigned this Apr 15, 2020
@alepolidori alepolidori added bug A defect of the software nethcti Relative to NethCTI client or server labels Apr 15, 2020
@alepolidori
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How to test

  • verify that cti and web phone work correctly after system sleep
  • this issue has to be verified with:
    • windows stand-by/hibernation
    • osx sleep
    • linux stand-by
  • all of the above have to be tested when nethcti application is in foreground and in background

@nethbot
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nethbot commented Apr 16, 2020

in 7.7.1908/nethesis-testing:

  • nethcti3-3.18.3-1.1.gca1b537.ns7.noarch.rpm x86_64

@alepolidori alepolidori added the testing Packages are available from testing repositories label Apr 17, 2020
@nethbot
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nethbot commented Apr 20, 2020

in 7.7.1908/nethesis-testing:

  • nethcti3-3.18.3-1.2.g7718eaf.ns7.noarch.rpm x86_64

@andrea-marchionni andrea-marchionni removed their assignment Apr 20, 2020
@andrea-marchionni andrea-marchionni added verified All test cases were verified successfully and removed testing Packages are available from testing repositories labels Apr 20, 2020
@nethbot
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nethbot commented Apr 20, 2020

in 7.7.1908/nethesis-testing:

  • nethcti3-3.18.3-1.1.gca1b537.ns7.noarch.rpm x86_64

@DavidePrincipi
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in 7.7.1908/nethesis-updates:

  • nethcti3-3.18.4-1.ns7.noarch.rpm

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bug A defect of the software nethcti Relative to NethCTI client or server verified All test cases were verified successfully
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@alepolidori @DavidePrincipi @andrea-marchionni @nethbot