-
Notifications
You must be signed in to change notification settings - Fork 116
New issue
Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.
By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.
Already on GitHub? Sign in to your account
Not working anymore after Nexcloud upgrade from v26.0.0 to v26.0.1 #2928
Comments
I have the same (or a similar) problem: Office, *.txt and *.md files can't be opened when they are located on an external storage. (I tested a SMB and a WebDAV share.) For Office files the browser renders an empty page and nextcloud logs contain two Errors: GET /apps/richdocuments/index?fileId=4546787&requesttoken=%2F5Q%2F98fpxw4EvA0twRg25M81bru6v9xakruPoEYXUqI%3D%3Avt58vPeAl1dGjXdHlml01KBbGtb89apx09W%2F2i0kZMs%3D&path=%2Fmy-shares%2FmyFolder%2FmyFile.ods [index] Fehler: Exception: Call to a member function getOwner() on null in file '/var/www/nextcloud/apps/richdocuments/lib/TokenManager.php' line 176 at <>
Caused by: Error: Call to a member function getOwner() on null at <>
GET /apps/richdocuments/index?fileId=4546787&requesttoken=%2F5Q%2F98fpxw4EvA0twRg25M81bru6v9xakruPoEYXUqI%3D%3Avt58vPeAl1dGjXdHlml01KBbGtb89apx09W%2F2i0kZMs%3D&path=%2Fmy-shares%2FmyFolder%2FmyFile.ods` For txt and md-Files I get no log message but the editor view shows an error message: Viewing and editing files that are placed directly in my nextcloud account is working as expected. (nextcloud 26.0.1 with richdocuments 8.0.1 on Debian bullseye. collabora office as docker container (latest)) @codeflorist Have you tried opening files from internal or external storage? |
@mahaesin Have you tried |
Thank you, but the problem persists after running this scan. |
same problem here. The recording from Firefox web console below contains the open of the files app and then click on the xlsx file:
|
I experience the same. Also, I don't run into this problem for any files that are not on external storage. I only have SMB based ext. storage. Opening office files from ext. storage results in "blank screen" with same message in logs as @mahaesin describes in #2928 (comment) Very similar setup to what @codeflorist has: Client details:OS: Windows 10 Server detailsOperating system: debian buster (10.13) |
My case is on a local directory. No external storage. |
After updating to nextcloud 26.0.2 / richdocuments 8.0.2 the problem is gone on our instance. All files can be opened/edited on any storage again. |
For me the same problem exists since updating to 26.0.2 |
I've been chasing this issue for quite some time. |
What appears in the server-side logs (i.e. @codeflorist: This is your issue. I'm most interested in gathering more info from you and then the other people here can determine whether their matters are related or should be shifted into their own dedicated issues. P. S. The various reporters in this thread may be experiencing matters with similar symptoms but different root causes. |
Related: #2908 |
I'm facing the same issue. NC 28 is showing "No files in here". Firefox Debugger: If I open a folder under "shares" I'm surprisingly able to see the folders above. but no the home folder.... *edit: |
Describe the bug
This app stopped working after upgrading Nextcloud from v26.0.0 to v26.0.1. When opening an Excel file, the browser just stays black.
Unfortunately the browser-console output is not very informative. It just throws a
FAILED
error inOfice.vue:205
.To Reproduce
Steps to reproduce the behavior:
FAILED
error inOfice.vue:205
Expected behavior
I expect the Document to show up.
Client details:
Server details
Operating system: docker on debian buster
Web server: docker image nextcloud:26.0.1
Database: docker image mariadb
Nextcloud version: 26.0.1
Version of the richdocuments app: 8.0.1
Version of Collabora Online: 22.5.1301
The text was updated successfully, but these errors were encountered: