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@@ -0,0 +1,33 @@
---
docs:
---

Monitor the [NGINX error log](https://nginx.org/en/docs/ngx_core_module.html#error_log), typically located at `/var/log/nginx/error.log`, for subscription-related issues — such as failed usage reports or approaching license expirations — to catch problems early and keep your subscription compliant.

<br>

Examples of subscription-related log entries include:

- **Failure to upload usage reports**:

``` text
[error] 36387#36387: server returned 500 for <fqdn>:<port> during usage report
[error] 36528#36528: <fqdn>:<port> could not be resolved (host not found) during usage report
[error] 36619#36619: connect() failed (111: Connection refused) for <fqdn>:<port> during usage report
[error] 38888#88: server returned 401 for <ip_address>:443 during usage report
```

- **License approaching expiration**:

``` text
[warn] license will expire in 14 days
```

- **License expiration**:

``` text
[alert] license expiry; grace period will end in 89 days
[emerg] license expired
```

{{<important>}}When a license expires, NGINX Plus stops processing traffic.{{</important>}}
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Expand Up @@ -80,3 +80,9 @@ If you prefer submitting usage reports to F5 manually, follow these steps:
## What's reported

{{< include "licensing-and-reporting/reported-usage-data.md" >}}

---

## Error log location and monitoring {#log-monitoring}

{{< include "licensing-and-reporting/log-location-and-monitoring.md" >}}
Original file line number Diff line number Diff line change
Expand Up @@ -185,3 +185,9 @@ To upload the the usage acknowledgement:
## What’s reported {#telemetry}

{{< include "licensing-and-reporting/reported-usage-data.md" >}}

---

## Error log location and monitoring {#log-monitoring}

{{< include "licensing-and-reporting/log-location-and-monitoring.md" >}}
6 changes: 6 additions & 0 deletions content/solutions/about-subscription-licenses.md
Original file line number Diff line number Diff line change
Expand Up @@ -99,6 +99,12 @@ mgmt {

---

## Error log location and monitoring {#log-monitoring}

{{< include "licensing-and-reporting/log-location-and-monitoring.md" >}}

---

## Understand reported usage metrics {#usage-metrics}

{{< include "licensing-and-reporting/reported-usage-data.md" >}}
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