Skip to content

Add transfer to wechat customer service description #253

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Merged
merged 2 commits into from
Dec 26, 2016
Merged

Add transfer to wechat customer service description #253

Show file tree
Hide file tree
Changes from all commits
Commits
Show all changes
2 commits
Select commit Hold shift + click to select a range
40d73c4
add-transfer2CustomerService-desc
Cody2333 Dec 26, 2016
f09d53f
add-transfer2CustomerService-desc-en-version
Cody2333 Dec 26, 2016
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
8 changes: 7 additions & 1 deletion README.en.md
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -140,6 +140,12 @@ res.reply({
}
});
```
### transfer user message to wechat customer service
transfer the message sent from wechat users to the Wechat Multi Customer Service
```js
res.transfer2CustomerService();
```

### Reply with device messages
Specific responses will be made as the message type is device_text or device_event.
```js
Expand All @@ -158,7 +164,7 @@ app.use('/wechat', wechat(config, function (req, res, next) {
// device text
res.reply('This message will be pushed onto the device.');
} else if (message.MsgType === 'device_event') {
if (message.Event === 'subscribe_status' ||
if (message.Event === 'subscribe_status' ||
message.Event === 'unsubscribe_status') {
//subscribe or unsubscribe the WIFI device status,the reply should be 1 or 0
res.reply(1);
Expand Down
7 changes: 7 additions & 0 deletions README.md
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -148,7 +148,14 @@ res.reply({
MessageAction: 'ranklist'
}
});

```
### 将用户消息转发到多客服
将普通微信用户向公众号发的消息，转发到多客服系统
```js
res.transfer2CustomerService();
```

### 回复设备消息
模块可以对类型为device_text或device_event的消息作出特定格式的响应.
```js
Expand Down