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Student application #126848
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Hi everyone,I got rejected for my application and have tried again after 3 days but it does not let me past the upload a id document screen any ideas what to do? |
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Hi @Joelthomas199 , Recently I saw another user who had the same problem as you, he solved it by uploading a front/back picture of his ID, to do that take the photo and then combine the two pictures into a single |
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Beste Thimo, |
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Hi, @Joelthomas199
Here are a few steps you can try to resolve the issue:
Clear Cache and Cookies: Sometimes, your browser's cache and cookies can cause issues with form submissions. Try clearing your browser's cache and cookies, then attempt the process again.
Use a Different Browser: If clearing cache and cookies doesn't work, try using a different web browser or an incognito/private browsing window. This can sometimes bypass issues related to browser settings or extensions.
Check File Format and Size: Ensure that the ID document you're trying to upload meets the specified requirements in terms of format (e.g., PDF, JPEG) and size. There might be restrictions on the file type or m…