GitHub Actions blocked due to billing lock on GitHub Free account

[AdnanAlkrde]

🏷️ Discussion Type

Bug

💬 Feature/Topic Area

ARC (Actions Runner Controller)

Discussion Details

Hello,

I'm having an issue with GitHub Actions on my GitHub Free account.

Whenever I try to deploy my React project, the workflow fails immediately with this error:

"The job was not started because your account is locked due to a billing issue."

My billing information shows:

• GitHub Free plan
• $0 current metered usage
• No outstanding payments
• No payment method added

The workflow never starts, so this does not appear to be a problem with my project code.

Could someone help me understand why my account is locked and how I can restore GitHub Actions access?

Thank you!

[github-actions[bot]]

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[ahmed33033]

hey, this seems to be an issue facing multiple users (including me). I made a discussion post linking some of the related issues like yours together: https://github.com/orgs/community/discussions/212276

Hope to get this fixed!

[alexreinking]

Same issue in the @halide org.