GitHub Actions workflow stuck in Queued with no runner assigned (runner_id: 0)

[tsaoyuchian-boop]

🏷️ Discussion Type

Bug

💬 Feature/Topic Area

Actions Runner

Discussion Details

Hello GitHub Community,

I need help investigating a GitHub Actions workflow that has been stuck in the "queued" state without being assigned a GitHub-hosted runner.

Repository: https://github.com/tsaoyuchian-boop/Amethyst-iOS

Workflow: Development build
Workflow file: ".github/workflows/development.yml"
Branch: "fix/ios15-mobilegl-investigation"
Run: https://github.com/tsaoyuchian-boop/Amethyst-iOS/actions/runs/42646544188
Run ID: "42646544188"
Commit: "248860b61e42e0c101edc489bf2104b47f5a4619"

What happened

• Attempt 1 created a job, but it did not execute any steps.
• The job reported "runner_id: 0" and an empty "runner_name".
• Attempt 2 remains queued and reports zero jobs.
• No artifacts have been produced.
• The workflow uses "runs-on: macos-latest".
• A previous run ("42612772232") successfully used the same macOS runner configuration.

I also tried cancelling the workflow, but GitHub displayed:

"Cannot cancel a Workflow that is not In progress"

What I have checked

• GitHub Actions is enabled for the repository.
• The workflow YAML appears valid.
• The workflow uses GitHub-hosted runners, not self-hosted runners.
• The repository has no self-hosted runners configured.

Questions

1. Why is this workflow not being assigned a GitHub-hosted runner?
2. Why does the second attempt report zero jobs?
3. Can the queued workflow or its underlying check suite be reset?
4. Could an account, repository, concurrency, or GitHub Actions backend issue be preventing runner assignment?

Could someone help investigate this specific workflow run?

Thank you!

[github-actions[bot]]

💬 Your Product Feedback Has Been Submitted 🎉

Thank you for taking the time to share your insights with us! Your feedback is invaluable as we build a better GitHub experience for all our users.

Here's what you can expect moving forward ⏩

• Your input will be carefully reviewed and cataloged by members of our product teams. 
  • Due to the high volume of submissions, we may not always be able to provide individual responses.
  • Rest assured, your feedback will help chart our course for product improvements.
• Other users may engage with your post, sharing their own perspectives or experiences. 
• GitHub staff may reach out for further clarification or insight. 
  • We may 'Answer' your discussion if there is a current solution, workaround, or roadmap/changelog post related to the feedback.

Where to look to see what's shipping 👀

• Read the Changelog for real-time updates on the latest GitHub features, enhancements, and calls for feedback.
• Explore our Product Roadmap, which details upcoming major releases and initiatives.

What you can do in the meantime 💻

• Upvote and comment on other user feedback Discussions that resonate with you.
• Add more information at any point! Useful details include: use cases, relevant labels, desired outcomes, and any accompanying screenshots.

As a member of the GitHub community, your participation is essential. While we can't promise that every suggestion will be implemented, we want to emphasize that your feedback is instrumental in guiding our decisions and priorities.

Thank you once again for your contribution to making GitHub even better! We're grateful for your ongoing support and collaboration in shaping the future of our platform. ⭐

[tsaoyuchian-boop]

Hello, I'm following up on this bug report because I haven't received a response yet.

The GitHub Actions workflow is still stuck in the queued state, with no runner assigned and no jobs starting.

Affected workflow run: https://github.com/tsaoyuchian-boop/Amethyst-iOS/actions/runs/42646544188

The workflow uses "macos-latest", and other runs in the same repository have worked successfully.

Could someone from the GitHub Actions team please investigate why this run is not being assigned a runner?

Thank you.

[jamesyorke]

I'm also struggling with this issue. Please fix. Thank you.