Education Domain Issue

[banerjee-lab]

🏷️ Discussion Type

Bug

💬 Feature/Topic Area

School Email/Domain Issues

Hi everyone,

I'm trying to access the GitHub education benefits using the university email domain: cs.sau.ac.in.

Although the application recognises student.sau.ac.in, it has no idea about cs.sau.ac.in. How to resolve the issue?

[github-actions[bot]]

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[Nishant-Af]

This usually isn’t a bug, it’s how the automatic domain check works: GitHub Education matches your email against a list of domains it has on file for each school, and a department subdomain like cs.sau.ac.in may simply not be on that list even when student.sau.ac.in is. A few ways forward:

1. Apply with the recognized email
   If you have (or can get) a student.sau.ac.in address, add it to your GitHub account under Settings → Emails, verify it, and apply with that one.

2. Apply with document-based verification
   You don’t need a recognized domain to be approved. In the application, choose to upload proof of enrollment instead: a photo of your current student ID (with your name, school, and a valid date) or an enrollment letter/fee receipt. Make sure the school name and your name match what’s on your GitHub profile.

3. Check the basics that commonly cause rejection

Your email is verified and set on your GitHub account
Your profile name matches your ID
You enabled location access in the browser when applying, since the location check can cause rejections
Your proof is current (this term or year)

4. Ask the school to be added
   If many students use cs.sau.ac.in, a faculty member or IT admin can contact GitHub Education support to get the domain registered. That fixes it for everyone, but it’s slower.

If you’re rejected, the application page shows the reason, which will tell you whether it’s the domain, the document, or the location check.