PHPBack not installing, either error #6 or 500 error

[tsiguy96]

Hi, I am trying to install PHPBack, and have been trying for a very long time!

Essentially, no method of installation works. When I leave the database spot blank, I get error #6, stating that phpback database cant be made and I need to make my own database. But when I do that, and give the user all privileges of that database, then enter the appropriate information onto the phpback installation, I go straight to a 500 error on index2.

I have tried most every option to get this to work and nothing actually works. Any ideas why it wont let me manually create a database and use that?
Thanks!

[DanielRuf]

Please provide the relevant errorlog entries.

[ivandiazwm]

I think this has something to with the permission to the install folder. We are having a similar issue with inMotion hosting due to the permissions. Check if you can change the folder permission to 755.

[drveresh]

@tsiguy96 Please reopen this issue if it still persists.