Split Troubleshooting into a symptom hub and four topic pages
Troubleshooting was 665 lines mixing four audiences (D5-9, per X6). It is now
a hub plus topic pages, each opening with who it is for:
- Troubleshooting (hub): a symptom -> page index, the checks that apply to
every import (finished events, problem logs, no logging, audit log data
missing, enabling/disabling imports, network restrictions, Power BI).
- Teams and Calls Troubleshooting: Teams crawl, deep-analytics tokens,
missing calls, retries and dead-letters, webhook authentication.
- Usage Reports and Email Troubleshooting: concealed identities, placeholder
cleanup (sizing detail folded away, D5-24), SharePoint weekly report, sent
emails, Graph pages without a value collection.
- Web Tracking Troubleshooting: the App Insights importer, installer
SharePoint sign-in, page properties (dangling screenshot lead-in replaced
with the /items(<id>)/properties request, checked in SpoPagePropertyManager).
- Web Portal Troubleshooting: portal messages, and the optional-feature
symptoms table moved from User Import Troubleshooting (D5-33).
Release banners and PR links are gone from the topic pages; "builds before
1856" behaviour moved to a new Fixed issues table on Known Issues, which is
now split into open issues and fixed history (D5-15). Headings there are
unchanged, so every existing anchor still resolves.
Accuracy, checked against tags 1856/1857 (identical to dev for these files):
- Calls webhook: since 1856 the subscription is kept on its own 30-minute
timer from WebJob start, not per cycle; after a secret rotation the webhook
keeps accepting the previous secret's clientState from the recorded
subscription for up to 24 h (needs Storage), so calls are not refused.
Corrected the rotation reason line, the Created-subscription line and the
certificate-only line; Configuration Reference and Known Issues no longer
say "next cycle".
- Prompt insights shows with the audit or interaction-history import on
(reportNavigation.ts); the old "Copilot Reports tab" row is updated.
Links: all 38 old Troubleshooting anchors are kept on the hub as a "Moved
sections" list of <a id> pointers; all 33 inbound links to moved anchors (18
pages) now point at the new page and anchor, and the CSP page links to Web
Tracking Troubleshooting. Sidebar troubleshooting section, guide footers and
the DLQ page breadcrumb (duplicate H1 removed) updated. No code-repo or
release-note target changes: they link only to Troubleshooting, Known
Issues, User Import Troubleshooting and the DLQ page, all kept.
Co-authored-by: Copilot <223556219+Copilot@users.noreply.github.com>
Copilot-Session: e85d2291-9456-466c-9776-278a1d9f6f3e