Platter Grid dissapears after a few seconds once program is opened

[mletchworth85]

PrusaSlicer
Version: 2.1.0+win64
Build: PrusaSlicer-2.1.0+win64-201909160915

Operating System: Windows
System Architecture: 64 bit
Windows Version: Windows 7 (build 7601, Service Pack 1), 64-bit edition
Total RAM size [MB]: 6,343MB
OpenGL installation
GL version: 3.1.0 - Build 9.17.10.4229
Vendor: Intel
Renderer: Intel(R) HD Graphics 3000
GLSL version: 1.40 - Intel Build 9.17.10.4229
Installed extensions:

GL_3DFX_texture_compression_FXT1
GL_ARB_color_buffer_float
GL_ARB_compatibility
GL_ARB_copy_buffer
GL_ARB_depth_buffer_float
GL_ARB_depth_clamp
GL_ARB_depth_texture
GL_ARB_draw_buffers
GL_ARB_draw_buffers_blend
GL_ARB_draw_elements_base_vertex
GL_ARB_draw_instanced
GL_ARB_explicit_attrib_location
GL_ARB_fragment_coord_conventions
GL_ARB_fragment_program
GL_ARB_fragment_program_shadow
GL_ARB_fragment_shader
GL_ARB_framebuffer_object
GL_ARB_framebuffer_sRGB
GL_ARB_half_float_pixel
GL_ARB_half_float_vertex
GL_ARB_instanced_arrays
GL_ARB_map_buffer_range
GL_ARB_multisample
GL_ARB_multitexture
GL_ARB_occlusion_query
GL_ARB_occlusion_query2
GL_ARB_pixel_buffer_object
GL_ARB_point_parameters
GL_ARB_point_sprite
GL_ARB_provoking_vertex
GL_ARB_sampler_objects
GL_ARB_seamless_cube_map
GL_ARB_shader_bit_encoding
GL_ARB_shader_objects
GL_ARB_shading_language_100
GL_ARB_shadow
GL_ARB_sync
GL_ARB_texture_border_clamp
GL_ARB_texture_buffer_object_rgb32
GL_ARB_texture_compression
GL_ARB_texture_compression_rgtc
GL_ARB_texture_cube_map
GL_ARB_texture_env_add
GL_ARB_texture_env_combine
GL_ARB_texture_env_crossbar
GL_ARB_texture_env_dot3
GL_ARB_texture_float
GL_ARB_texture_non_power_of_two
GL_ARB_texture_query_lod
GL_ARB_texture_rectangle
GL_ARB_texture_rg
GL_ARB_texture_rgb10_a2ui
GL_ARB_timer_query
GL_ARB_transpose_matrix
GL_ARB_uniform_buffer_object
GL_ARB_vertex_array_bgra
GL_ARB_vertex_array_object
GL_ARB_vertex_buffer_object
GL_ARB_vertex_program
GL_ARB_vertex_shader
GL_ARB_vertex_type_2_10_10_10_rev
GL_ARB_window_pos
GL_ATI_separate_stencil
GL_EXT_abgr
GL_EXT_bgra
GL_EXT_blend_color
GL_EXT_blend_equation_separate
GL_EXT_blend_func_separate
GL_EXT_blend_minmax
GL_EXT_blend_subtract
GL_EXT_clip_volume_hint
GL_EXT_compiled_vertex_array
GL_EXT_draw_buffers2
GL_EXT_draw_range_elements
GL_EXT_fog_coord
GL_EXT_framebuffer_blit
GL_EXT_framebuffer_multisample
GL_EXT_framebuffer_object
GL_EXT_gpu_program_parameters
GL_EXT_multi_draw_arrays
GL_EXT_packed_depth_stencil
GL_EXT_packed_float
GL_EXT_packed_pixels
GL_EXT_rescale_normal
GL_EXT_secondary_color
GL_EXT_separate_specular_color
GL_EXT_shadow_funcs
GL_EXT_stencil_two_side
GL_EXT_stencil_wrap
GL_EXT_texture3D
GL_EXT_texture_array
GL_EXT_texture_compression_s3tc
GL_EXT_texture_edge_clamp
GL_EXT_texture_env_add
GL_EXT_texture_env_combine
GL_EXT_texture_filter_anisotropic
GL_EXT_texture_integer
GL_EXT_texture_lod_bias
GL_EXT_texture_rectangle
GL_EXT_texture_sRGB
GL_EXT_texture_shared_exponent
GL_EXT_texture_snorm
GL_EXT_texture_swizzle
GL_EXT_transform_feedback
GL_IBM_texture_mirrored_repeat
GL_INTEL_map_texture
GL_INTEL_performance_queries
GL_NV_blend_square
GL_NV_conditional_render
GL_NV_primitive_restart
GL_NV_texgen_reflection
GL_SGIS_generate_mipmap
GL_SGIS_texture_edge_clamp
GL_SGIS_texture_lod
GL_WIN_swap_hint

Behavior

When opening PrusaSlicer the grid shows on the platter for only a few seconds, then disappears and is blank. This happens every time I run the program.

[Jebtrix]

Integrated Intel graphics strikes again. I see your running latest driver version so guess it rules that out. I'm guessing v2.0.0 worked fine?

[mletchworth85]

Correct, I had no issues with 2.0.0

[bubnikv]

2.1.0 implements texture compression for reduced graphics memory usage. 2.1.0 shall behave better than 2.0. We cannot rule out a bug on our side, but until we collect enough data, we cannot do much. For now, you may try to update your graphics driver. so 28. 9. 2019 v 22:55 odesílatel mletchworth85 <notifications@github.com> napsal:

…

Correct, I had no issues with 2.0.0 — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub <#3008?email_source=notifications&email_token=ABMPSI5PPHTYTGJEV3JYLNLQL7AEHA5CNFSM4I3PJBE2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOD73CHWY#issuecomment-536224731>, or mute the thread <https://github.com/notifications/unsubscribe-auth/ABMPSI56QCK2P5A6H2H2LN3QL7AEHANCNFSM4I3PJBEQ> .

[kgolger]

Update graphics driver is not possible. Intel closed support 2016.
I have had the same problem on my Dell Latitude E5420 with HD3000 graphics and W7 Pro.
My solution: I installed Linux Ubuntu 18.04 on the same machine and Slic3r 2.1.0 is running without any problems. So i'm now working with Linux in all 3d-printing matters, but i must say, that it's not really a solution to must change the system or hardware after an update. Graphics memory today is not a problem anymore. I'm working with Inventor 2019 CAD on this machine and have no problems with graphics memory.
"We cannot do much" is is just not enough.

[Jebtrix]

@kgolger You did see a code commit was added for this problem right?? You won't see the fix unless you compile from git or wait for next alpha.

[enricoturri1966]

@mletchworth85
Could you please check if this build solves the issue with your graphic card ?
https://www.dropbox.com/s/t1ixsqtatt30pzj/PrusaSlicer-2.1.0%2B239-win64-g5bf3d5aab-201910070704.zip?dl=0

[kgolger]

Uninstalled current version 2.1.0, installed VC_redist_x64 (VC++), systemrestart, tryed as user and admin, always the same issue, after one second slicer lost the texture mk3.svg on display. Von: enricoturri1966 <notifications@github.com> Gesendet: Montag, 07. Oktober 2019 09:21 An: prusa3d/PrusaSlicer <PrusaSlicer@noreply.github.com> Cc: kgolger <karl.golger@chello.at>; Mention <mention@noreply.github.com> Betreff: Re: [prusa3d/PrusaSlicer] Platter Grid dissapears after a few seconds once program is opened (#3008) @mletchworth85 <https://github.com/mletchworth85> Could you please check if this build solves the issue with your graphic card ? https://www.dropbox.com/s/t1ixsqtatt30pzj/PrusaSlicer-2.1.0%2B239-win64-g5bf3d5aab-201910070704.zip?dl=0 — You are receiving this because you were mentioned. Reply to this email directly, <#3008?email_source=notifications&email_token=AKIDAADI6PMEQDBHPAARNYLQNLPPHA5CNFSM4I3PJBE2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEAPIKVY#issuecomment-538871127> view it on GitHub, or mute <https://github.com/notifications/unsubscribe-auth/AKIDAABTLAL7VD5J5IQCLYTQNLPPHANCNFSM4I3PJBEQ> the thread. <https://github.com/notifications/beacon/AKIDAAAGXI7K7ECPN24XOBDQNLPPHA5CNFSM4I3PJBE2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEAPIKVY.gif>

[enricoturri1966]

@mletchworth85
I made another commit which attempts to fix the issue with your graphic card. Could you please check if this build works ?
https://www.dropbox.com/s/fyc2m39bflczfoq/PrusaSlicer-2.1.0%2B288-win64-ga65b8f462-201910100740.zip?dl=0

[kgolger]

Hello, whatever you changed, this build is working proper with my HD3000 and OpenGL 3.1!!! Thanks a lot! Von: enricoturri1966 <notifications@github.com> Gesendet: Donnerstag, 10. Oktober 2019 09:52 An: prusa3d/PrusaSlicer <PrusaSlicer@noreply.github.com> Cc: kgolger <karl.golger@chello.at>; Mention <mention@noreply.github.com> Betreff: Re: [prusa3d/PrusaSlicer] Platter Grid dissapears after a few seconds once program is opened (#3008) @mletchworth85 <https://github.com/mletchworth85> I made another commit which attempts to fix the issue with your graphic card. Could you please check if this build works ? https://www.dropbox.com/s/fyc2m39bflczfoq/PrusaSlicer-2.1.0%2B288-win64-ga65b8f462-201910100740.zip?dl=0 — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#3008?email_source=notifications&email_token=AKIDAAHWQV7D4M2R7F7S7OLQN3NILA5CNFSM4I3PJBE2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEA3IPCY#issuecomment-540444555> , or unsubscribe <https://github.com/notifications/unsubscribe-auth/AKIDAAGVG4RGO7SVGB3I72DQN3NILANCNFSM4I3PJBEQ> . <https://github.com/notifications/beacon/AKIDAABHETU4DJO4Z7YCYU3QN3NILA5CNFSM4I3PJBE2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEA3IPCY.gif>

[kgolger]

Upgraded to Slicer 2.1.1 x64. Same error again. Again no texture to be seen with HD3000. Latest Drivers are installed (OpenGL 3.1 - higher is not possible because not supported from Intel).
A troublesome story with this graphics.....

[enricoturri1966]

This is because the fix made with a65b8f4 has not been ported to stable version. It will be part of 2.2.0 release.

[bubnikv]

PrusaSlicer 2.2 will allocate at most 1/2 of the maximum texture size reported by the OpenGL driver. Such trick seems to fix this issue.
Closing.

[kgolger]

Thanks for fast reply. The only mistake is to work with Intel graphiccards.
Then let's wait for 2.2.0. Will see...

[ercoleg]

Hello,
I have got a similar issue with prusaslicer 2.2.0 beta
Is it possible to make it working with an Intel(R) HD Graphics 3000?

this is the opengl extension viewer report:

Renderer: Intel(R) HD Graphics 3000
Vendor: Intel
Memory: 1024 MB
Version: 3.1.0 - Build 9.17.10.4459
Shading language version: 1.40 - Intel Build 9.17.10.4459

Max texture size: 8192 x 8192
Max texture coordinates: 8
Max vertex texture image units: 16
Max texture image units: 16
Max geometry texture units: 0
Max anisotropic filtering value: 16
Max viewport size: 8192 x 8192
Max uniform vertex components: 512
Max uniform fragment components: 512
Max geometry uniform components: 0
Max varying floats: 41
Max samples: 4
Max draw buffers: 8

Extensions: 129

GL_3DFX_texture_compression_FXT1
GL_ARB_color_buffer_float
GL_ARB_compatibility
GL_ARB_copy_buffer
GL_ARB_depth_buffer_float
GL_ARB_depth_clamp
GL_ARB_depth_texture
GL_ARB_draw_buffers
GL_ARB_draw_buffers_blend
GL_ARB_draw_elements_base_vertex
GL_ARB_draw_instanced
GL_ARB_explicit_attrib_location
GL_ARB_fragment_coord_conventions
GL_ARB_fragment_program
GL_ARB_fragment_program_shadow
GL_ARB_fragment_shader
GL_ARB_framebuffer_object
GL_ARB_framebuffer_sRGB
GL_ARB_half_float_pixel
GL_ARB_half_float_vertex
GL_ARB_instanced_arrays
GL_ARB_map_buffer_range
GL_ARB_multisample
GL_ARB_multitexture
GL_ARB_occlusion_query
GL_ARB_occlusion_query2
GL_ARB_pixel_buffer_object
GL_ARB_point_parameters
GL_ARB_point_sprite
GL_ARB_provoking_vertex
GL_ARB_sampler_objects
GL_ARB_seamless_cube_map
GL_ARB_shader_bit_encoding
GL_ARB_shader_objects
GL_ARB_shading_language_100
GL_ARB_shadow
GL_ARB_sync
GL_ARB_texture_border_clamp
GL_ARB_texture_buffer_object_rgb32
GL_ARB_texture_compression
GL_ARB_texture_compression_rgtc
GL_ARB_texture_cube_map
GL_ARB_texture_env_add
GL_ARB_texture_env_combine
GL_ARB_texture_env_crossbar
GL_ARB_texture_env_dot3
GL_ARB_texture_float
GL_ARB_texture_non_power_of_two
GL_ARB_texture_query_lod
GL_ARB_texture_rectangle
GL_ARB_texture_rg
GL_ARB_texture_rgb10_a2ui
GL_ARB_timer_query
GL_ARB_transpose_matrix
GL_ARB_uniform_buffer_object
GL_ARB_vertex_array_bgra
GL_ARB_vertex_array_object
GL_ARB_vertex_buffer_object
GL_ARB_vertex_program
GL_ARB_vertex_shader
GL_ARB_vertex_type_2_10_10_10_rev
GL_ARB_window_pos
GL_ATI_separate_stencil
GL_EXT_abgr
GL_EXT_bgra
GL_EXT_blend_color
GL_EXT_blend_equation_separate
GL_EXT_blend_func_separate
GL_EXT_blend_minmax
GL_EXT_blend_subtract
GL_EXT_clip_volume_hint
GL_EXT_compiled_vertex_array
GL_EXT_draw_buffers2
GL_EXT_draw_range_elements
GL_EXT_fog_coord
GL_EXT_framebuffer_blit
GL_EXT_framebuffer_multisample
GL_EXT_framebuffer_object
GL_EXT_gpu_program_parameters
GL_EXT_multi_draw_arrays
GL_EXT_packed_depth_stencil
GL_EXT_packed_float
GL_EXT_packed_pixels
GL_EXT_rescale_normal
GL_EXT_secondary_color
GL_EXT_separate_specular_color
GL_EXT_shadow_funcs
GL_EXT_stencil_two_side
GL_EXT_stencil_wrap
GL_EXT_texture3D
GL_EXT_texture_array
GL_EXT_texture_compression_s3tc
GL_EXT_texture_edge_clamp
GL_EXT_texture_env_add
GL_EXT_texture_env_combine
GL_EXT_texture_filter_anisotropic
GL_EXT_texture_integer
GL_EXT_texture_lod_bias
GL_EXT_texture_rectangle
GL_EXT_texture_shared_exponent
GL_EXT_texture_snorm
GL_EXT_texture_sRGB
GL_EXT_texture_swizzle
GL_EXT_transform_feedback
GL_IBM_texture_mirrored_repeat
GL_INTEL_map_texture
GL_INTEL_performance_queries
GL_NV_blend_square
GL_NV_conditional_render
GL_NV_primitive_restart
GL_NV_texgen_reflection
GL_SGIS_generate_mipmap
GL_SGIS_texture_edge_clamp
GL_SGIS_texture_lod
GL_WIN_swap_hint
WGL_ARB_buffer_region
WGL_ARB_create_context
WGL_ARB_extensions_string
WGL_ARB_framebuffer_sRGB
WGL_ARB_make_current_read
WGL_ARB_multisample
WGL_ARB_pbuffer
WGL_ARB_pixel_format
WGL_ARB_pixel_format_float
WGL_EXT_depth_float
WGL_EXT_extensions_string
WGL_EXT_pixel_format_packed_float
WGL_EXT_swap_control
WGL_EXT_swap_control_tear

Core features
v1.1 (100 % - 7/7)
v1.2 (100 % - 8/8)
v1.3 (100 % - 9/9)
v1.4 (100 % - 15/15)
v1.5 (100 % - 3/3)
v2.0 (100 % - 10/10)
v2.1 (100 % - 3/3)
v3.0 (100 % - 23/23)
v3.1 (100 % - 8/8)
v3.2 (66 % - 6/9)
v3.3 (66 % - 6/9)
v4.0 (23 % - 3/13)
v4.1 (0 % - 0/7)

OpenGL driver version check (Current: 22.21.13.8205, Latest known: 22.21.13.8205):
Latest version of display drivers found
According the database, you are running the latest display drivers for your video card.

Compiled vertex array support
This feature improves OpenGL performance by using video memory to cache transformed vertices.

Multitexture support
This feature accelerates complex rendering such as lightmaps or environment mapping.

Secondary color support
This feature provides an alternate method of coloring specular highlights on polygons.

S3TC compression support
This feature improves texture mapping performance in some applications by using lossy compression.

Texture edge clamp support
This feature improves texturing quality by adding clamping control to edge texel filtering.

Vertex program support
This feature enables a wide variety of effects via flexible vertex programming (equivalent to DX8 Vertex Shader.)

Fragment program support
This feature enables a wide variety of effects via per pixel programming (equivalent to DX9 Pixel Shader.)

Texture anisotropic filtering support
This feature improves the quality of texture mapping on oblique surfaces.

Occlusion test support
This feature provides hardware accelerated culling for objects.

Point sprite support
This feature improves performance in some particle systems.

OpenGL Shading Language support
This feature enables high level shading language for shaders.

Frame buffer object support
This feature enables render to texture functionality.

Extension verification:
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GL_ARB_blend_func_extended was not found, but has the entry point glGetFragDataIndex
GL_ARB_debug_output was not found, but has the entry point glGetPointerv
GL_ARB_ES2_compatibility was not found, but has the entry point glReleaseShaderCompiler
GL_ARB_ES2_compatibility was not found, but has the entry point glShaderBinary
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GL_ARB_geometry_shader4 was not found, but has the entry point glFramebufferTextureARB
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GL_EXT_copy_texture was not found, but has the entry point glCopyTexImage1DEXT
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GL_EXT_copy_texture was not found, but has the entry point glCopyTexSubImage2DEXT
GL_EXT_copy_texture was not found, but has the entry point glCopyTexSubImage3DEXT
GL_EXT_cull_vertex was not found, but has the entry point glCullParameterdvEXT
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