On every open of app user getting update even update is installed

[Nirav444Educase]

Bug: Update Downloads on Every App Open

Whenever a user opens the app, an update is downloaded and installed. The update is successfully applied (changes are reflected), but on the next app open the update process is triggered again. This results in an endless update loop, even though the latest version is already installed.

Expected behavior

After an update is successfully downloaded and installed, the app should not attempt to re-download the same update on subsequent launches.

The update should only trigger when a new version is actually available.

Actual behavior

On every app open, the update process starts again.

Even after installation, the same update re-downloads and re-installs on the next launch.

This behavior began suddenly in the live app — it was working fine earlier.

Steps to reproduce

Open the app (latest live version).

Observe that an update is downloaded and installed.

Restart the app.

The update process repeats again, even though no new changes exist.
Impact

All users are experiencing this issue.

It’s causing annoyance and confusion as the update prompt appears on every app open.
Environment

Platform: [iOS / Android both]

Attachments

WhatsApp.Video.2025-08-19.at.10.49.32.mp4

Notes
This issue started recently without any deployment changes from our side.
It was working correctly before, so this might be a regression or related to update cache/validation.

[kit2o]

@Nirav444Educase

If you're facing any errors on Android, please provide the output of this command from the devicee:

adb logcat -s CodePush:V ReactNative:V ReactNativeJS:V

Example of command output:

07-13 13:52:35.088 17106 17183 I ReactNativeJS: Running "main"
07-13 13:52:35.356 17106 17183 I ReactNativeJS: [CodePush] Checking for update.
07-13 13:52:35.357 17106 17183 I ReactNativeJS: [CodePush] Reporting CodePush update success (v14)
07-13 13:52:35.768 17106 17183 I ReactNativeJS: [CodePush] App is up to date.
07-13 13:53:20.995 17223 17251 D ReactNative: [CodePush] Loading JS bundle from "/data/user/0/com.anonymous.expoeject/files/CodePush/54bada6c8822287ee49296812c9e98091409883d1ff5ab2d0cd534911685b32b/build/index.android.bundle"
07-13 13:53:21.957 17223 17252 I ReactNativeJS: Running "main"
07-13 13:53:22.215 17223 17252 I ReactNativeJS: [CodePush] Checking for update.
07-13 13:53:22.968 17223 17252 I ReactNativeJS: [CodePush] App is up to date.

[bonnmh]

In this case, the application always returns
[CodePush] An update is available, but it is being ignored due to having been previously rolled back.

const codePushOptions = {
  checkFrequency: CodePush.CheckFrequency.MANUAL,
  installMode: CodePush.InstallMode.ON_NEXT_RESTART,
  mandatoryInstallMode: CodePush.InstallMode.ON_NEXT_RESTART,
};


await notifyAppReady();
CodePush.allowRestart();

[bonnmh]

2025-09-15 23:37:04.699 25938-26046 ReactNative            bundle id          D  [CodePush] Loading JS bundle from "assets://index.android.bundle"
2025-09-15 23:37:06.010 25938-26047 ReactNativeJS           bundle id          I  [CodePush] Reporting binary update (3.0.0)
2025-09-15 23:37:13.346 25938-26048 ReactNative            bundle id          D  [CodePush] Re-allowing restarts
2025-09-15 23:37:22.570 25938-26217 ReactNative            bundle id          E  [CodePush] Exception
                                                                                                    com.microsoft.codepush.react.CodePushInvalidUpdateException: Update is invalid - A JS bundle file named "index.android.bundle" could not be found within the downloaded contents. Please check that you are releasing your CodePush updates using the exact same JS bundle file name that was shipped with your app's binary.
                                                                                                    	at com.microsoft.codepush.react.CodePushUpdateManager.downloadPackage(CodePushUpdateManager.java:287)
                                                                                                    	at com.microsoft.codepush.react.CodePushNativeModule$3.doInBackground(CodePushNativeModule.java:432)
                                                                                                    	at com.microsoft.codepush.react.CodePushNativeModule$3.doInBackground(CodePushNativeModule.java:426)
                                                                                                    	at android.os.AsyncTask$3.call(AsyncTask.java:394)
                                                                                                    	at java.util.concurrent.FutureTask.run(FutureTask.java:317)
                                                                                                    	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1156)
                                                                                                    	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:651)
                                                                                                    	at java.lang.Thread.run(Thread.java:1119)
2025-09-15 23:37:22.610 25938-26047 ReactNativeJS           bundle id         I  [CodePush] Update is invalid - A JS bundle file named "index.android.bundle" could not be found within the downloaded contents. Please check that you are releasing your CodePush updates using the exact same JS bundle file name that was shipped with your app's binary.
---------------------------- PROCESS ENDED (25938) for package bundle id --------

[revopushbot]

thanks for sharing logs. Such error can be caused by one of these reasons:

• wrong platform was used (eg ios instead of android and vice versa). please ensure you pass revopush release-react <appName> android while creating bundles for Android.
• if you explicitly pass -b, --bundleName flag be sure you pass index.android.bundle as a value there so to align with native release.
• android onlyL if you use custom value for -o, --outputDir (Path to where the bundle should be written) ensure it ends with CodePush. For example /com/foo/bar/CodePush. SDK for android expects to have bundle in that folder.

meanwhile please share command you use to create releases and share your application name so we could check bundle content on our side.

[revopushbot]

@bonnmh did you have chance to check if any of reasons above are relevant to you?