Windows 7 users broken by recent Github change

[retep998]

Issue was originally discovered in an unrelated issue: #5065

Due to a recent change on Github, TLS 1.0 and 1.1 are no longer supported: https://github.com/blog/2507-weak-cryptographic-standards-removed

Unfortunately Windows 7 WinHTTP by default only uses up to TLS 1.0, and because Cargo uses libgit2 which uses WinHTTP, this renders cargo effectively broken whenever it tries to fetch any git repo including the crates.io index.

PS [00:51:51] C:\Users\Arnavion\Desktop> cargo install https://github.com/alexcrichton/wasm-gc
    Updating registry `https://github.com/rust-lang/crates.io-index`
warning: spurious network error (2 tries remaining): unknown certificate check failure; class=Net (12); code=Certificate (-17)
warning: spurious network error (1 tries remaining): unknown certificate check failure; class=Net (12); code=Certificate (-17)
error: failed to fetch `https://github.com/rust-lang/crates.io-index`

Caused by:
  unknown certificate check failure; class=Net (12); code=Certificate (-17)

Fortunately this issue can be fixed by the user by ensuring they have a certain update and also editing their registry appropriately, as described here: https://support.microsoft.com/en-us/help/3140245/update-to-enable-tls-1-1-and-tls-1-2-as-a-default-secure-protocols-in

However users are not going to magically know what the solution is when they run into this problem, so we need to tell them everywhere possible. We need to spread awareness on this issue through the Rust blog, TWiR, Reddit, Twitter, and anywhere else that Rust has a social media presence.

Additionally we need to implement checks in Cargo and Rustup for users that are using Windows 7 and don't have the fix applied, telling the user very LOUDLY that they need to apply that fix, along with providing detailed instructions on how to fix it.

[Michael-F-Bryan]

However users are not going to magically know what the solution is when they run into this problem, so we need to tell them everywhere possible. We need to spread awareness on this issue through the Rust blog, TWiR, Reddit, Twitter, and anywhere else that Rust has a social media presence.

How easy is it to check the error type and try to see if a failure is due to this issue? If it's easy enough to detect we could even emit a helpful error message with a link to the relevant resources.

[Michael-F-Bryan]

However users are not going to magically know what the solution is when they run into this problem, so we need to tell them everywhere possible. We need to spread awareness on this issue through the Rust blog, TWiR, Reddit, Twitter, and anywhere else that Rust has a social media presence.

How easy is it to check the error type and try to see if a failure is due to this issue? If it's easy enough to detect we could even emit a helpful error message with a link to the relevant resources.

[aidanhs]

Tweeted at https://twitter.com/RustStatus/status/967081220197814272

[aidanhs]

Tweeted at https://twitter.com/RustStatus/status/967081220197814272

[aturon]

@matklad @Eh2406 is this something either of you would be up for addressing?

[aturon]

@matklad @Eh2406 is this something either of you would be up for addressing?

[matklad]

@aturon not sure I can really fix it, because I don't have the relevant windows experience. However, here are some pointers to different pieces of code which might be useful:

The network errors in Cargo are handled here:

cargo/src/cargo/util/network.rs

Line 14 in e3949fb

git2::ErrorClass::Os => return true,

. I believe the suggestion by @Michael-F-Bryan would work: we need to compare ErrorClass and ErrorCode with those from the error report (12 and 17), and do something special.

However I am not sure that we can use just this code to correctly diagnose the situation. That is, we might give false positive for a genuinely invalid certificate? The relevant code from libgit is

https://github.com/libgit2/libgit2/blob/13c1bf0718363960c1867f35c9ce3ebc7bf74729/include/git2/errors.h#L45 (defenition of the error)

and

https://github.com/libgit2/libgit2/blob/408b16c1b06526f509fdb8997818d648d4d1ea1e/src/transports/winhttp.c#L263 (origin of the error for WinHttp).

I'll try to prepare a patch which checks for this specific combination of error code and OS and emits warning, but, as I've said, I am not sure that this won't give us false-positives :)

[matklad]

@aturon not sure I can really fix it, because I don't have the relevant windows experience. However, here are some pointers to different pieces of code which might be useful:

The network errors in Cargo are handled here:

cargo/src/cargo/util/network.rs

Line 14 in e3949fb

git2::ErrorClass::Os => return true,

. I believe the suggestion by @Michael-F-Bryan would work: we need to compare ErrorClass and ErrorCode with those from the error report (12 and 17), and do something special.

However I am not sure that we can use just this code to correctly diagnose the situation. That is, we might give false positive for a genuinely invalid certificate? The relevant code from libgit is

https://github.com/libgit2/libgit2/blob/13c1bf0718363960c1867f35c9ce3ebc7bf74729/include/git2/errors.h#L45 (defenition of the error)

and

https://github.com/libgit2/libgit2/blob/408b16c1b06526f509fdb8997818d648d4d1ea1e/src/transports/winhttp.c#L263 (origin of the error for WinHttp).

I'll try to prepare a patch which checks for this specific combination of error code and OS and emits warning, but, as I've said, I am not sure that this won't give us false-positives :)

[setharnold]

Just curious, how will a cargo update that warns about this issue be distributed to the users that would benefit from it? Is it strictly for fresh installs?

Thanks

[setharnold]

Just curious, how will a cargo update that warns about this issue be distributed to the users that would benefit from it? Is it strictly for fresh installs?

Thanks

[matklad]

@setharnold most likely, it won't be :-)

I think we can and should backport this to current beta.

In theory, we might issue a Rust 1.24.1 as well.

[matklad]

@setharnold most likely, it won't be :-)

I think we can and should backport this to current beta.

In theory, we might issue a Rust 1.24.1 as well.

[Eh2406]

Interestingly there may be a 1.24.1 for other reasons rust-lang/rust#48445

[Eh2406]

Interestingly there may be a 1.24.1 for other reasons rust-lang/rust#48445

[retep998]

An interesting point is that in order to detect that we are on Windows 7 we have to ask Windows what version it is, but Windows will lie and only report at most the newest version we claim to support in our manifest. Since cargo doesn't currently ship with a manifest (the Rust team really needs to stop ignoring this Windows specific stuff), this might make things a bit difficult.

[retep998]

An interesting point is that in order to detect that we are on Windows 7 we have to ask Windows what version it is, but Windows will lie and only report at most the newest version we claim to support in our manifest. Since cargo doesn't currently ship with a manifest (the Rust team really needs to stop ignoring this Windows specific stuff), this might make things a bit difficult.

[jethrogb]

The way I read the linked Microsoft issue it's not really that WinHTTP on Windows 7 doesn't support TLS 1.2, it's just a matter of a wrong default configuration. Could we just patch libgit2 to do the right thing on Windows 7?

[jethrogb]

The way I read the linked Microsoft issue it's not really that WinHTTP on Windows 7 doesn't support TLS 1.2, it's just a matter of a wrong default configuration. Could we just patch libgit2 to do the right thing on Windows 7?

[retep998]

cc @alexcrichton Since you maintain the Rust libgit2 stuff, do you know if its possible to get libgit2 to internally configure WinHTTP correctly so we don't depend on the user having to do registry edits?

@jethrogb TLS 1.2 support for Windows 7 still requires a rather recent patch and so even if we do fix that, we should still keep this error message because some people use Windows 7 with automatic updates disabled.

[retep998]

cc @alexcrichton Since you maintain the Rust libgit2 stuff, do you know if its possible to get libgit2 to internally configure WinHTTP correctly so we don't depend on the user having to do registry edits?

@jethrogb TLS 1.2 support for Windows 7 still requires a rather recent patch and so even if we do fix that, we should still keep this error message because some people use Windows 7 with automatic updates disabled.

[matklad]

@retep998 filed an issue on libgit2 repo: libgit2/libgit2#4546

[matklad]

@retep998 filed an issue on libgit2 repo: libgit2/libgit2#4546

[glmdgrielson]

Er, I have that update (3140245) and I'm still getting that stupid error. Deprecation was a stupid idea. What now?

P.S. it was a year ago. I don't think that counts as recent.

[glmdgrielson]

Er, I have that update (3140245) and I'm still getting that stupid error. Deprecation was a stupid idea. What now?

P.S. it was a year ago. I don't think that counts as recent.

[Eh2406]

@glmdgrielson Do you have the DefaultSecureProtocols reg key set as discribed in https://support.microsoft.com/en-us/help/3140245/update-to-enable-tls-1-1-and-tls-1-2-as-a-default-secure-protocols-in?

[Eh2406]

@glmdgrielson Do you have the DefaultSecureProtocols reg key set as discribed in https://support.microsoft.com/en-us/help/3140245/update-to-enable-tls-1-1-and-tls-1-2-as-a-default-secure-protocols-in?

[glmdgrielson]

I only have it through requesting admin rights. If there's a way to make it use TLS 1.2 without relying on default, I think that would be a better option.

[glmdgrielson]

I only have it through requesting admin rights. If there's a way to make it use TLS 1.2 without relying on default, I think that would be a better option.

[matklad]

Looks like this might get fixed on the libgit side: libgit2/libgit2#4550.

However, we still should give a warning for a case when automatic updates are disabled.

[matklad]

Looks like this might get fixed on the libgit side: libgit2/libgit2#4550.

However, we still should give a warning for a case when automatic updates are disabled.

[ethomson]

Mea culpa - I spent most of last week dealing with this issue and thinking about how it affects my day job - Visual Studio / Git for Windows / Git Credential Manager for Windows, etc. I didn't have any spare cycles to think about how it would affect libgit2, but I should have been able to see this coming. My bad. 🙁

I do think that the Best Solution is still to encourage people to get to the latest updates for their OS and enable TLS 1.2 by default (via the registry key fix), however we are working on a fix for libgit2.

[ethomson]

Mea culpa - I spent most of last week dealing with this issue and thinking about how it affects my day job - Visual Studio / Git for Windows / Git Credential Manager for Windows, etc. I didn't have any spare cycles to think about how it would affect libgit2, but I should have been able to see this coming. My bad. 🙁

I do think that the Best Solution is still to encourage people to get to the latest updates for their OS and enable TLS 1.2 by default (via the registry key fix), however we are working on a fix for libgit2.

[driden]

I've done the update, checked the registry manually and still fails when trying to fetch the registry with the same error.
It's a bummer, was trying to set up my rust env here @work since I don't have that much on my plate atm.

[driden]

I've done the update, checked the registry manually and still fails when trying to fetch the registry with the same error.
It's a bummer, was trying to set up my rust env here @work since I don't have that much on my plate atm.

[nairware]

@driden Same here. The proposed solution does not solve the problem for me (on my work laptop with Win 7 Enterprise 64-bit SP1).

I actually reinstalled rust from scratch today on my work laptop (usually I use my Windows 10 desktop at home for rust projects). My work laptop had rust 1.5 from December 2015, so I wanted to update to the latest version of rust today. To update, I had to reinstall rust from scratch (due to conflict with old rust and the new rustup). With the latest install, I should have the latest version of Cargo (mine says 0.24.0).

After I ran into the certificate issue with cargo, I first implemented the "easy fix" in the download first and rebooted--no fix. I then went and manually changed the two registry keys created from the fix (DefaultSecureProtocols; REG_DWORD; 0x00000A00) to only support TLS 1.2 (DefaultSecureProtocols; REG_DWORD; 0x00000800) instead of the combo of 1.1 and 1.2--and rebooted--no fix.

[nairware]

@driden Same here. The proposed solution does not solve the problem for me (on my work laptop with Win 7 Enterprise 64-bit SP1).

I actually reinstalled rust from scratch today on my work laptop (usually I use my Windows 10 desktop at home for rust projects). My work laptop had rust 1.5 from December 2015, so I wanted to update to the latest version of rust today. To update, I had to reinstall rust from scratch (due to conflict with old rust and the new rustup). With the latest install, I should have the latest version of Cargo (mine says 0.24.0).

After I ran into the certificate issue with cargo, I first implemented the "easy fix" in the download first and rebooted--no fix. I then went and manually changed the two registry keys created from the fix (DefaultSecureProtocols; REG_DWORD; 0x00000A00) to only support TLS 1.2 (DefaultSecureProtocols; REG_DWORD; 0x00000800) instead of the combo of 1.1 and 1.2--and rebooted--no fix.

[matklad]

@nairware but do you have the actual update installed? My understanding is that easy fix is only a part of the problem: you must do both a) an update, b) the easy fix. I am not a windows user myself, so I can't really help to troubleshoot this further :-(

[matklad]

@nairware but do you have the actual update installed? My understanding is that easy fix is only a part of the problem: you must do both a) an update, b) the easy fix. I am not a windows user myself, so I can't really help to troubleshoot this further :-(

[ethomson]

@driden and @nairware, is it possible that you're actually going through some sort of enterprise proxy on your work computers? If there's something MITM'ing your TLS connections then it will need to be knowledgeable of TLS 1.2.

[ethomson]

@driden and @nairware, is it possible that you're actually going through some sort of enterprise proxy on your work computers? If there's something MITM'ing your TLS connections then it will need to be knowledgeable of TLS 1.2.

[driden]

@ethomson I am going through a proxy but there are W10 machines going through the same proxy with no issues whatsoever.
I've tried a couple of registry combos just in case one worked but still no luck.

[driden]

@ethomson I am going through a proxy but there are W10 machines going through the same proxy with no issues whatsoever.
I've tried a couple of registry combos just in case one worked but still no luck.

[driden]

Did some troubleshooting, used my laptop to join our guests network and also created a hotspot with my cellphone which is using mobile data and still had the same issue. I would rule the network out as the culprit.

[driden]

Did some troubleshooting, used my laptop to join our guests network and also created a hotspot with my cellphone which is using mobile data and still had the same issue. I would rule the network out as the culprit.

[nairware]

@matklad The guide states two methods for solving the same problem. The guide explicitly states method 1 and method 2--not step 1 and step 2. Users should be able to perform either method 1 or method 2 to achieve the same end. I elected to perform the manual method (method 2) to attempt to solve the problem.

@ethomson I tried connecting to different wifi sources including my office wifi and my own personal wifi (cellphone as a hotspot) to bypass my company's firewall protected wifi. Regarding my laptop's security setup and software firewalls, anti-virus, etc., my setup is as simple and is unsecured as it could be. My machine is not even joined to the corporate Windows domain. I have my system explicitly and intentionally configured with minimal security features virtually all the time precisely for making moments like these easier to troubleshoot and endure.

[nairware]

@matklad The guide states two methods for solving the same problem. The guide explicitly states method 1 and method 2--not step 1 and step 2. Users should be able to perform either method 1 or method 2 to achieve the same end. I elected to perform the manual method (method 2) to attempt to solve the problem.

@ethomson I tried connecting to different wifi sources including my office wifi and my own personal wifi (cellphone as a hotspot) to bypass my company's firewall protected wifi. Regarding my laptop's security setup and software firewalls, anti-virus, etc., my setup is as simple and is unsecured as it could be. My machine is not even joined to the corporate Windows domain. I have my system explicitly and intentionally configured with minimal security features virtually all the time precisely for making moments like these easier to troubleshoot and endure.

[sfackler]

@nairware It provides two ways to install the update, and then two ways to update the registry. You have to both install the update and update the registry.

[sfackler]

@nairware It provides two ways to install the update, and then two ways to update the registry. You have to both install the update and update the registry.

[nairware]

@sfackler You are right. Somehow missed that download link twice, damn! Method 2 (implemented correctly :D ) works for me. I just did a successful update of registry 'https://github.com/rust-lang/crates.io-index'. Thanks all!

[nairware]

@sfackler You are right. Somehow missed that download link twice, damn! Method 2 (implemented correctly :D ) works for me. I just did a successful update of registry 'https://github.com/rust-lang/crates.io-index'. Thanks all!

[nairware]

For others to emulate, my registry keys (created in each of the two directories) have the following values:

Name = DefaultSecureProtocols
Type = REG_DWORD
Data = 0x00000800 (2048)

[nairware]

For others to emulate, my registry keys (created in each of the two directories) have the following values:

Name = DefaultSecureProtocols
Type = REG_DWORD
Data = 0x00000800 (2048)

[driden]

@nairware OMG i missed it aswell. Just in case anyone wonders which one it is. https://www.catalog.update.microsoft.com/search.aspx?q=kb3140245 since I cannot use windows update (managed by sysadmins)

[driden]

@nairware OMG i missed it aswell. Just in case anyone wonders which one it is. https://www.catalog.update.microsoft.com/search.aspx?q=kb3140245 since I cannot use windows update (managed by sysadmins)

[matklad]

So the libgit2 is now fixed, here's the corresponding PR to the git2-rs: alexcrichton/git2-rs#303

[matklad]

So the libgit2 is now fixed, here's the corresponding PR to the git2-rs: alexcrichton/git2-rs#303

[IllidanS4]

Downloading KB3140245 and setting DefaultSecureProtocols seemed to help in my case.

[IllidanS4]

Downloading KB3140245 and setting DefaultSecureProtocols seemed to help in my case.

[Scylardor]

Fix confirmed on my Windows 7 by installing the update and manually entering the registry keys !

For those unfamiliar with Windows or the registry editor - here's how it should look if you did it right ! (But don't forget to do it at the two specified locations if you have a 64-bit OS).

(nevermind the French GUI)

[Scylardor]

Fix confirmed on my Windows 7 by installing the update and manually entering the registry keys !

For those unfamiliar with Windows or the registry editor - here's how it should look if you did it right ! (But don't forget to do it at the two specified locations if you have a 64-bit OS).

(nevermind the French GUI)

[tpdickso]

I can confirm that despite being on the nightly channel, and having uninstalled and resintalled everything and getting the latest version of nightly through a fresh install of rustup last night, I was still receiving this error message without any indication as to how to solve it. Only today after finding this issue just now did I install the registry hotfix from the MS website and get cargo to function on my machine. I'm not sure why this issue is marked as closed.

This is what I see before, and after, installing the registry hotfix. I'm on Windows 7 with the following:

[tpdickso]

I can confirm that despite being on the nightly channel, and having uninstalled and resintalled everything and getting the latest version of nightly through a fresh install of rustup last night, I was still receiving this error message without any indication as to how to solve it. Only today after finding this issue just now did I install the registry hotfix from the MS website and get cargo to function on my machine. I'm not sure why this issue is marked as closed.

This is what I see before, and after, installing the registry hotfix. I'm on Windows 7 with the following:

[retep998]

@tpdickso Because the issue was fixed in cargo, but Rust itself has not yet updated its cargo submodule to get the version of cargo that has this issue fixed.

[retep998]

@tpdickso Because the issue was fixed in cargo, but Rust itself has not yet updated its cargo submodule to get the version of cargo that has this issue fixed.

[jethrogb]

Another user running into this problem on u.r-l.o. They updated to today's nightly, which I'm pretty sure includes a recent enough cargo.

[jethrogb]

Another user running into this problem on u.r-l.o. They updated to today's nightly, which I'm pretty sure includes a recent enough cargo.

[felixholub]

What about users who do not have admin rights?

[felixholub]

What about users who do not have admin rights?

[kimtuck]

I got this error today when trying to install something through cargo (command line was cargo install --git https://github.com/alexcrichton/wasm-gc).

I already had the patch from Microsoft installed (https://support.microsoft.com/en-us/help/3140245/update-to-enable-tls-1-1-and-tls-1-2-as-a-default-secure-protocols-in); so that is not a sufficient patch; I also needed to install the "Easy Fix" which is described towards the bottom of that page. Then the cargo command worked.

[kimtuck]

I got this error today when trying to install something through cargo (command line was cargo install --git https://github.com/alexcrichton/wasm-gc).

I already had the patch from Microsoft installed (https://support.microsoft.com/en-us/help/3140245/update-to-enable-tls-1-1-and-tls-1-2-as-a-default-secure-protocols-in); so that is not a sufficient patch; I also needed to install the "Easy Fix" which is described towards the bottom of that page. Then the cargo command worked.

[squishy-clouds]

I am getting this issue on a Windows 8 (not Windows 8.1) computer. Its not my computer, so I can't try to fix it, but I didn't see anyone else mention Windows 8 and I thought I should say so on here.

[squishy-clouds]

I am getting this issue on a Windows 8 (not Windows 8.1) computer. Its not my computer, so I can't try to fix it, but I didn't see anyone else mention Windows 8 and I thought I should say so on here.

[evertvr]

@kimtuck only installing the patch is indeed not enough. installing "Easy Fix" was also needed here.
Maybe something to add to the error message?

[evertvr]

@kimtuck only installing the patch is indeed not enough. installing "Easy Fix" was also needed here.
Maybe something to add to the error message?