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Movies Not Detected #339

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magaman opened this issue Dec 16, 2020 · 1 comment
Closed

Movies Not Detected #339

magaman opened this issue Dec 16, 2020 · 1 comment

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@magaman
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magaman commented Dec 16, 2020

Describe the bug
There are a number of movies within my Plex library that aren't being detected when scanning. "Items" to scan number does match number of items in the library.

What version of Overseerr are you running?
1.5.0

You can find it under: Settings -> About -> Version

To Reproduce
Steps to reproduce the behavior:

Scan library
See movie from library not flagged as available
Log shows numerous [31merror�[39m][Plex Sync]: Failed to process plex item. ratingKey: xxxxx
making request returns error in log that it's already in Radarr

Expected behavior
Movie should be flagged available

Screenshots
If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

  • OS: OSX
  • Browser Chrome
  • Version 13

Smartphone (please complete the following information):

  • Device: [e.g. iPhone6]
  • OS: [e.g. iOS8.1]
  • Browser [e.g. stock browser, safari]
  • Version [e.g. 22]

Additional context
Add any other context about the problem here.

@magaman magaman added the bug label Dec 16, 2020
@sct
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sct commented Dec 16, 2020

Duplicate of #296

@sct sct marked this as a duplicate of #296 Dec 16, 2020
@sct sct closed this as completed Dec 16, 2020
@sct sct added the duplicate label Dec 16, 2020
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