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12 changes: 12 additions & 0 deletions src/connections/sources/catalog/cloud-apps/regal-voice/index.md
Original file line number Diff line number Diff line change
Expand Up @@ -53,6 +53,10 @@ The table below lists events that Regal Voice sends to Segment. These events app
<td>contact.experiment.assigned</td>
<td>A contact was assigned to an experiment</td>
</tr>
<tr>
<td>scheduled.callback.requested</td>
<td>A callback was scheduled</td>
</tr>
<tr>
<td>sms.conversation.completed</td>
<td>An SMS conversation between a contact and an agent was completed in the Regal Voice agent desktop</td>
Expand Down Expand Up @@ -118,6 +122,10 @@ The table below lists events that Regal Voice sends to Segment. These events app
<td>`call_id`</td>
<td>Task Id for the call</td>
</tr>
<tr>
<td>`callback_timestamp`</td>
<td>When the callback is scheduled for</td>
</tr>
<tr>
<td>`campaign_id`</td>
<td>Campaign Id</td>
Expand Down Expand Up @@ -226,6 +234,10 @@ The table below lists events that Regal Voice sends to Segment. These events app
<td>`regal_voice_phone`</td>
<td>RegalVoice phone number</td>
</tr>
<tr>
<td>`scheduling_agent_email`</td>
<td>Email of the agent who scheduled the callback</td>
</tr>
<tr>
<td>`scheduling_agent_fullname`</td>
<td>Full name of the agent who scheduled the Callback</td>
Expand Down