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Actions are disabled by default and need to be enabled to begin sending data
Proposed changes
A common confusion for customers is after creating their Actions they're not enabled which means they won't be able to send data through that Action, but they're expecting it to be enabled by default upon creation. Actions are disabled by default and need to be enabled to begin sending data.
Once an Action is created, it’s disabled by default, to ensure that it’s only used once fully configured. To begin sending data through an Action, enable it on the Actions page by flipping the toggle so that it appears blue.
Merge timing
Related issues (optional)
Zendesk ticket :