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Add troubleshooting tips for CleverTap #5077

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Merged
merged 3 commits into from
Jul 28, 2023
Merged

Add troubleshooting tips for CleverTap #5077

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1079ef1
Add troubleshooting tips for CleverTap
joeynmq Jul 27, 2023
f24b12d
Added reference doc
joeynmq Jul 28, 2023
fa12357
Update src/connections/destinations/catalog/clevertap/index.md
Jul 28, 2023
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7 changes: 7 additions & 0 deletions src/connections/destinations/catalog/clevertap/index.md
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Expand Up @@ -176,3 +176,10 @@ CleverTap has created a sample iOS application that integrates CleverTap using S
If you chose not to bundle the CleverTap Mobile SDK, then you will have to implement your own Push Message processors (and you won't have access to CleverTap's In-App feature).

If you decide to implement your own Push Message processors, then you can pass push tokens to CleverTap using the server-side destination. You can do this by sending it inside context.device.token.


## Troubleshooting

### Verbose Logging

When using Web Device-mode, you can enable verbose logging of all communication with CleverTap servers by setting the `theWZRK_D` variable in `sessionStorage`. In the developer console of your browser, enter `sessionStorage['WZRK_D'] = '';`, you'll see error messages and warnings logged. See the [CleverTap Web Quickstart Guide](https://developer.clevertap.com/docs/web-quickstart-guide#debugging){:target="_blank"} for more details.