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Update index.md Marketo V2 can't have multiple instances #5105

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Merged
merged 4 commits into from
Nov 17, 2023

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lizkane222
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Proposed changes

A warning appears within the Segment app when trying to connect multiple instances of a Marketo V2 destination, but our documentation is missing the reasoning behind this.

Segment Sources Cannot Have Multiple Instances of Marketo V2 Destination

Multiple instances of Marketo V2 are not allowed for any source in Segment, in either Device-Mode or Cloud-Mode. If you need a single source's data sent to multiple Marketo V2 workspaces, then follow the steps listed below on configuring a Repeater destination to route your source's data through the Repeater destination into a new source and new Marketo V2 destination instance.
Steps to Create a Repeater Destination, New Source, and second Marketo V2 destination

  1. Create and Connect a new Repeater destination to your source : link to Repeater destination in catalog and select the intended source.
  2. Click Add destination, name the destination, and select Fill in settings manually.
  3. On the Repeater destination's Settings page, under Connection Settings is a setting called Write Keys. This is where your second source's writeKey will go, from Step 4.
  4. Create a new source (any type of source). Once created, navigate to its Settings tab / API Keys / and copy the value under Write Key.
  5. Navigate back to your Repeater destination and paste in the source's writeKey into that Write Key setting.
  6. Add a Marketo V2 destination to your new source with the desired configuration settings.
  7. Enable all three : Repeater Destination, new Source, new Marketo V2 Destination.
  8. You will begin seeing data transmitted from your originating source → to the Repeater Destination (Event Delivery) → to the new source (Debugger) → to Marketo V2 destination (Event Delivery)

Merge timing

  • ASAP once approved

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@lizkane222 lizkane222 marked this pull request as ready for review November 6, 2023 18:13
@lizkane222 lizkane222 requested a review from a team as a code owner November 6, 2023 18:13
@lizkane222 lizkane222 requested review from rchinn1 and removed request for a team November 6, 2023 18:13
@rchinn1 rchinn1 added the content-update updates to content that are not new features, includes grammar fixes, added notes label Nov 17, 2023
@rchinn1 rchinn1 merged commit 7684d06 into develop Nov 17, 2023
@rchinn1 rchinn1 deleted the lizkane222-patch-27 branch November 17, 2023 00:05
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