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Adding info about reusing sendgrid keys.md #5307

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3 changes: 3 additions & 0 deletions src/engage/onboarding.md
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Expand Up @@ -140,6 +140,9 @@ You’ll now need to enable event webhooks, which trigger webhook notifications
> warning "Copying SendGrid Credentials"
> This step creates an API key and API Key ID that you’ll immediately add to Segment. Make sure you’re ready to copy and save the API key before proceeding; SendGrid only displays the API key once. You must follow these steps from within the SendGrid subuser account [you created for use with Twilio Engage](/docs/engage/onboarding/#create-a-subuser-and-check-the-dedicated-ip-address).

> info "Re-using API Keys"
> It is not possible to re-use API Keys in different Engage spaces. For each space, a new API Key is required.

Now, you'll generate an API key and API Key ID within SendGrid. **With your SendGrid account open in one tab, open your [Segment workspace](https://app.segment.com/workspaces){:target="_blank"} open in another. You’ll need both open to copy and paste the API credentials into your Engage settings.**

> info "SendGrid Subuser Step"
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