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19 changes: 10 additions & 9 deletions src/guides/how-to-guides/set-up-notifications-alerts.md
Original file line number Diff line number Diff line change
Expand Up @@ -8,28 +8,29 @@ Below you'll find a bunch of ways to set up notifications for yourself based on

You can use Google Analytics Custom Alerts to send yourself emails whenever a specific traffic segment drops below (or above) a threshold you set. 

[Details on how to set that up can be found here](https://support.google.com/analytics/answer/1033021?hl=en)
[Learn how to set up email alerts here](https://support.google.com/analytics/answer/1033021?hl=en){:target="_blank"}.

### Analytics email summaries

In tools like Amplitude, Kissmetrics, Mixpanel you can set up email reports delivered to you on a daily basis. They are completely customizable, so you can keep an eye on as many events or other metrics you'd like. 
With tools like Amplitude, Kissmetrics, and Mixpanel, you can set up email reports delivered to you on a daily basis. They are completely customizable, so you can keep an eye on as many events or other metrics you'd like. 

* [Mixpanel email reports](https://mixpanel.com/blog/2011/04/14/email-reports/)
* [Amplitude email alerts (scroll down a bit)](https://amplitude.com/blog/2015/03/20/new-features-stickiness-team-access-controls-email-alerts-redshift-playbook/)

### Realtime Traffic Monitoring
### Realtime traffic monitoring

Chartbeat and GoSquared both offer awesome real-time dashboards to see what's happening right now on your site. They both include the option to get notified when your traffic hits a certain threshold. For example, if your on-site visitors is less than 100 people, or more than 1,000.

* [Chartbeat Spike Alerts](http://blog.chartbeat.com/2011/08/11/newsbeat-introducing-spike-alerts/)
* [GoSquared Traffic Spike Alerts](https://www.gosquared.com/customer/portal/articles/1036771-traffic-spike-alerts)
* [Chartbeat Spike Alerts](http://blog.chartbeat.com/2011/08/11/newsbeat-introducing-spike-alerts/){:target="_blank"}
* [GoSquared Traffic Spike Alerts](https://www.gosquared.com/customer/portal/articles/1036771-traffic-spike-alerts){:target="_blank"}

Note: GoSquared also offers in-depth historical and user analysis. Chartbeat sticks to realtime anonymous traffic, but offers some sweet features for publishers.
> info ""
> GoSquared also offers in-depth historical and user analysis. Chartbeat sticks to realtime anonymous traffic, but offers some sweet features for publishers.

### Webhook-based Alerts
### Webhook-based alerts

The last option we recommend is to use a monitoring tool like [PagerDuty](https://www.pagerduty.com/) or [Data Dog](https://www.datadoghq.com/) and point our [webhooks](/docs/connections/destinations/catalog/webhooks/) destination at them. That way you can set up custom alerts in their system.
The last option Segment recommends is to use a monitoring tool like [PagerDuty](https://www.pagerduty.com/){:target="_blank"} or [Data Dog](https://www.datadoghq.com/){:target="_blank"} and point Segment's [webhooks](/docs/connections/destinations/catalog/webhooks/) destination at them. That way you can set up custom alerts in their system.

### Event-Triggered Emails
### Event-triggered emails

The last option for alerting based off of Segment events is to use one of the email tools available on the Segment platform that offers event-triggered emails. Your options there are Customer.io, Vero, Autopilot, Outbound, Klaviyo, or Threads.