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Aug 27, 2024
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Add Troubleshooting note in MailChimp #6417

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3 changes: 3 additions & 0 deletions src/connections/destinations/catalog/mailchimp/index.md
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Expand Up @@ -133,6 +133,9 @@ Again, this will **NOT** work for new users. New users will always have their su
### Why are my calls with trait arrays not showing up in Mailchimp?
Mailchimp doesn't support arrays as traits values. This can cause calls to not show up.

### Why are there frequent 404 Bad Requests from Identify events without an error message?
If you send concurrent requests for the same userId, MailChimp blocks the events because MailChimp restricts each API key to a maximum of 10 concurrent requests.

## Engage

You can send computed traits and audiences generated using [Engage](/docs/engage/) to Mailchimp as a **user property**. To learn more about Engage, schedule a [demo](https://segment.com/demo/){:target="_blank"}.
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