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Segment IAM docs updates #8019

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Oct 9, 2025
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Segment IAM docs updates #8019

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fix links, update wording at request of eng
forstisabella Oct 8, 2025
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forstisabella Oct 8, 2025
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12 changes: 6 additions & 6 deletions src/segment-app/iam/index.md
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Expand Up @@ -23,23 +23,23 @@ To delete your Twilio Unified Login account, refer to [How to Close My Twilio Ac

### Twilio Sign Up

Segment invitations and sign ups that are redirected to Twilio's sign up page must adhere to Twilio's [minimum password and 2FA requirements](https://help.twilio.com/articles/115012261968){:target="_blank”}. To learn more, view Twilio's [Account Management](https://support.twilio.com/hc/en-us/sections/205104908-Account-Management?_gl=1*1xa50pg*_ga*OTUyMjQ4OTU5LjE2NjM2ODQzMDE.*_ga_3JKYB4GBBY*MTcwNzc2ODE1OC4xNDkuMS4xNzA3NzY4MjUzLjAuMC4w){:target="_blank”} documentation.
Segment invitations and sign ups that are redirected to Twilio's sign up page must adhere to Twilio's [minimum password and 2FA requirements](https://help.twilio.com/articles/115012261968){:target="_blank”}. To learn more, view Twilio's [Account Management](https://help.twilio.com/sections/205104908-Account-Management){:target="_blank”} documentation.

Any existing Segment user must adhere to existing password requirements and 2FA settings set at the Workspace level.

### Twilio Product Switcher

You can access Segment from the Twilio Console using the Product Switcher. For more information, view the Twilio support article [Getting Started with the Unified Login and Product Switcher](https://support.twilio.com/hc/en-us/articles/19652187501211-Getting-Started-with-the-Unified-Login-and-Product-Switcher){:target="_blank”}.
You can access Segment from the Twilio Console using the Product Switcher. For more information, view the Twilio support article [Getting Started with the Unified Login and Product Switcher](https://help.twilio.com/articles/19652187501211-Getting-Started-with-the-Product-Switcher){:target="_blank”}.

### User settings

Twilio Unified Login users can manage their Segment user settings, including name, email, password, and 2FA settings, directly in their Twilio account. To learn more about Twilio’s user and password policies, review Twilio's [Account Management](https://support.twilio.com/hc/en-us/sections/205104908-Account-Management){:target="_blank”} documentation.
Twilio Unified Login users can manage their Segment user settings, including name, email, password, and 2FA settings, directly in their Twilio account. To learn more about Twilio’s user and password policies, review Twilio's [Account Management](https://help.twilio.com/sections/205104908-Account-Management){:target="_blank”} documentation.

### Segment Users and SSO/SCIM

Existing Segment users can still use their credentials to access Segment.
Segment continues to support [SSO](/docs/segment-app/iam/sso/) and SCIM. Users who need to access an SSO enabled workspace will be directed to authenticate through the configured Identity Provider.

Segment continues to support [SSO](/docs/segment-app/iam/sso/) and SCIM, as users who need to access an SSO enabled workspace will be directed to authenticate through the configured Identity Provider.
Non-SSO users can sign in to Segment with their Segment credentials or [Twilio credentials](#twilio-sign-up).

## Quick links
- [Invite a team member to your workspace](/docs/segment-app/iam/membership/#invite-a-new-team-member)
Expand All @@ -53,4 +53,4 @@ Segment continues to support [SSO](/docs/segment-app/iam/sso/) and SCIM, as user
{% include components/reference-button.html href="/segment-app/iam/membership/" icon="media/academy.svg" title="Invite and manage workspace members" description="Learn how to add members to your workspace, and manage their permissions." variant="related" %}

{% include components/reference-button.html href="/segment-app/iam/membership/" icon="media/academy.svg" title="Organize Users with User Groups" description="Learn manage workspace members in bulk." variant="related" %}
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