order NETWORK_GATEWAY_APPLINCE with slcli but meet error Price does not have an id.

[kwido79]

Please triple-check to make sure that you have properly masked out user credentials like usernames, passwords and API keys before submitting your issue

Expected Behavior

encounter : SoftLayerAPIError(SoftLayer_Exception_Public): Price does not have an id.

Actual Behavior

slcli order place --billing monthly NETWORK_GATEWAY_APPLIANCE SEOUL DISK_CONTROLLER_NONRAID BANDWIDTH_20000_GB 100_MBPS_PUBLIC_PRIVATE_NETWORK_UPLINKS REBOOT_KVM_OVER_IP 1_IP_ADDRESS UNLIMITED_SSL_VPN_USERS_1_PPTP_VPN_USER_PER_ACCOUNT OS_VYATTA_5600_5_X_UP_TO_1GBPS_SUBSCRIPTION_EDITION_64_BIT RAM_4_GB_DDR3_1333_ECC_NON_REG INTEL_SINGLE_XEON_1270_3_50 --complex-type SoftLayer_Child_Container_Product_Order_Hardware_Server

Environment Information

Operating System:window 10 python 3.6.5 x64
softlayer-python version (slcli --version): version 5.4.4

[allmightyspiff]

Looking over this briefly, it looks like there might be an issue on the softlayer api side

Normal Order seems to work fine

$ slcli --really order place --preset D2620V4_64GB_2X1TB_SATA_RAID_1 BARE_METAL_SERVER  TORONTO      OS_UBUNTU_16_04_LTS_XENIAL_XERUS_64_BIT     BANDWIDTH_0_GB_2      1_GBPS_PUBLIC_PRIVATE_NETWORK_UPLINKS      REBOOT_KVM_OVER_IP 1_IP_ADDRESS      UNLIMITED_SSL_VPN_USERS_1_PPTP_VPN_USER_PER_ACCOUNT     --extras '{"hardware": [{"hostname" : "testOrder1", "domain": "cgallo.com"}], "sshKeys" : [87634], "tags": "cgallo, test"}'      --complex-type SoftLayer_Container_Product_Order_Hardware_Server
id       25047153
created  2018-04-19T21:39:40-06:00
status   PENDING_AUTO_APPROVAL

Vyatta Ordering (with rest endpoint. with xml endpoint i get your error)

$ slcli -vvv  order place --verify --billing monthly NETWORK_GATEWAY_APPLIANCE SEOUL DISK_CONTROLLER_NONRAID BANDWIDTH_20000_GB 100_MBPS_PUBLIC_PRIVATE_NETWORK_UPLINKS REBOOT_KVM_OVER_IP 1_IP_ADDRESS UNLIMITED_SSL_VPN_USERS_1_PPTP_VPN_USER_PER_ACCOUNT OS_VYATTA_5600_5_X_UP_TO_1GBPS_SUBSCRIPTION_EDITION_64_BIT RAM_4_GB_DDR3_1333_ECC_NON_REG INTEL_SINGLE_XEON_1270_3_50 --complex-type SoftLayer_Child_Container_Product_Order_Hardware_Server  --extras '{"hardware": [{"hostname" : "testOrder1", "domain": "cgallo.com"}], "sshKeys" : [87634], "tags": "cgallo, test"}'
SoftLayerAPIError(500): Argument 1 passed to SoftLayer_WebService_Rest::resolveDataType() must be of the type array, null given, called in /home/ims/ims_v3/releases/primary-JIRA-3663-20180412155623/Library/Application/SoftLayer/WebService/Rest.class.php on line 1064 and defined


{'complexType': 'Container_Product_Order_Hardware_Server_Gateway_Appliance',
 'hardware': [{'domain': 'cgallo.com', 'hostname': 'testOrder1'}],
 'location': 1555995,
 'packageId': 174,
 'prices': [{'id': 342},
            {'id': 273},
            {'id': 21},
            {'id': 17129},
            {'id': 876},
            {'id': 815},
            {'id': 21010},
            {'id': 201199},
            {'id': 36402},
            {'id': 58},
            {'id': 55},
            {'id': 57},
            {'id': 906},
            {'id': 418},
            {'id': 420}],
 'quantity': 1,
 'useHourlyPricing': False}
SoftLayerAPIError(SoftLayer_Exception_Public): Price does not have an id.


{'orderContainers': [{'complexType': 'SoftLayer_Container_Product_Order_Hardware_Server_Gateway_Appliance',
                      'hardware': [{'domain': 'test.com',
                                    'hostname': 'vyatta1'}],
                      'location': 1555995,
                      'packageId': 174,
                      'prices': [{'id': 58},
                                 {'id': 55},
                                 {'id': 57},
                                 {'id': 906},
                                 {'id': 418},
                                 {'id': 420},
                                 {'id': 342},
                                 {'id': 273},
                                 {'id': 21},
                                 {'id': 17129},
                                 {'id': 876},
                                 {'id': 815},
                                 {'id': 21010},
                                 {'id': 201199},
                                 {'id': 36402}],
                      'quantity': 1,
                      'useHourlyPricing': False}]}
SoftLayer.exceptions.SoftLayerAPIError: SoftLayerAPIError(SoftLayer_Exception_Order_Item_Rule): Not available with this Proc

The vyatta example I posted here: https://softlayer.github.io/python/orderVyatta/ seems to still work though, but I think that uses the newer chassis.

[allmightyspiff]

There seems to be two main problems here.

1. is that it seem your using the wrong complex type. It should be SoftLayer_Container_Product_Order_Hardware_Server

2. When using the proper container, you will get back SoftLayerAPIError(SoftLayer_Exception_Public): Gateway Appliances must be submitted as child containers so I'll likely need to upgrade the billing logic to handle that in a future version. So ordering directly on the command line for this specific package might not be possible just now.

You should still be able to use the API to order it by taking this example: https://softlayer.github.io/python/orderVyatta/ and modifying it for the items you want.