added a way to try to cancel monthly bare metal immediately

SoftLayer/CLI/hardware/cancel.py

@@ -15,13 +15,11 @@
 @click.option('--immediate',
               is_flag=True,
               default=False,
-              help="""Cancels the server immediately (instead of on the billing
- anniversary)""")
+              help="Cancels the server immediately (instead of on the billing anniversary)")
 @click.option('--comment',
               help="An optional comment to add to the cancellation ticket")
 @click.option('--reason',
-              help="""An optional cancellation reason. See cancel-reasons for
- a list of available options""")
+              help="An optional cancellation reason. See cancel-reasons for a list of available options")
 @environment.pass_env
 def cli(env, identifier, immediate, comment, reason):
     """Cancel a dedicated server."""

SoftLayer/managers/hardware.py

@@ -9,6 +9,7 @@
 import socket
 import time
 
+
 import SoftLayer
 from SoftLayer.decoration import retry
 from SoftLayer.managers import ordering
@@ -56,8 +57,7 @@ def __init__(self, client, ordering_manager=None):
         else:
             self.ordering_manager = ordering_manager
 
-    def cancel_hardware(self, hardware_id, reason='unneeded', comment='',
-                        immediate=False):
+    def cancel_hardware(self, hardware_id, reason='unneeded', comment='', immediate=False):
         """Cancels the specified dedicated server.
 
         Example::
@@ -66,27 +66,46 @@ def cancel_hardware(self, hardware_id, reason='unneeded', comment='',
             result = mgr.cancel_hardware(hardware_id=1234)
 
         :param int hardware_id: The ID of the hardware to be cancelled.
-        :param string reason: The reason code for the cancellation. This should
-                              come from :func:`get_cancellation_reasons`.
-        :param string comment: An optional comment to include with the
-                               cancellation.
+        :param string reason: The reason code for the cancellation. This should come from
+                              :func:`get_cancellation_reasons`.
+        :param string comment: An optional comment to include with the cancellation.
+        :param bool immediate: If set to True, will automatically update the cancelation ticket to request
+                               the resource be reclaimed asap. This request still has to be reviewed by a human
+        :returns: True on success or an exception
         """
 
         # Get cancel reason
         reasons = self.get_cancellation_reasons()
         cancel_reason = reasons.get(reason, reasons['unneeded'])
+        ticket_mgr = SoftLayer.TicketManager(self.client)
+        mask = 'mask[id, hourlyBillingFlag, billingItem[id], openCancellationTicket[id]]'
+        hw_billing = self.get_hardware(hardware_id, mask=mask)
 
-        hw_billing = self.get_hardware(hardware_id,
-                                       mask='mask[id, billingItem.id]')
         if 'billingItem' not in hw_billing:
-            raise SoftLayer.SoftLayerError(
-                "No billing item found for hardware")
+            raise SoftLayer.SoftLayerError("Ticket #%s already exists for this server" %
+                                           hw_billing['openCancellationTicket']['id'])
 
         billing_id = hw_billing['billingItem']['id']
 
-        return self.client.call('Billing_Item', 'cancelItem',
-                                immediate, False, cancel_reason, comment,
-                                id=billing_id)
+        if immediate and not hw_billing['hourlyBillingFlag']:
+            LOGGER.warning("Immediate cancelation of montly servers is not guaranteed. " +
+                           "Please check the cancelation ticket for updates.")
+
+            result = self.client.call('Billing_Item', 'cancelItem',
+                                      False, False, cancel_reason, comment, id=billing_id)
+            hw_billing = self.get_hardware(hardware_id, mask=mask)
+            ticket_number = hw_billing['openCancellationTicket']['id']
+            cancel_message = "Please reclaim this server ASAP, it is no longer needed. Thankyou."
+            ticket_mgr.update_ticket(ticket_number, cancel_message)
+            LOGGER.info("Cancelation ticket #%s has been updated requesting immediate reclaim", ticket_number)
+        else:
+            result = self.client.call('Billing_Item', 'cancelItem',
+                                      immediate, False, cancel_reason, comment, id=billing_id)
+            hw_billing = self.get_hardware(hardware_id, mask=mask)
+            ticket_number = hw_billing['openCancellationTicket']['id']
+            LOGGER.info("Cancelation ticket #%s has been created", ticket_number)
+
+        return result
 
     @retry(logger=LOGGER)
     def list_hardware(self, tags=None, cpus=None, memory=None, hostname=None,

tests/managers/hardware_tests.py

@@ -8,6 +8,7 @@
 
 import mock
 
+
 import SoftLayer
 from SoftLayer import fixtures
 from SoftLayer import managers
@@ -240,51 +241,77 @@ def test_place_order(self, create_dict):
 
     def test_cancel_hardware_without_reason(self):
         mock = self.set_mock('SoftLayer_Hardware_Server', 'getObject')
-        mock.return_value = {'id': 987, 'billingItem': {'id': 1234}}
+        mock.return_value = {'id': 987, 'billingItem': {'id': 1234},
+                             'openCancellationTicket': {'id': 1234}}
 
         result = self.hardware.cancel_hardware(987)
 
         self.assertEqual(result, True)
         reasons = self.hardware.get_cancellation_reasons()
         args = (False, False, reasons['unneeded'], '')
-        self.assert_called_with('SoftLayer_Billing_Item', 'cancelItem',
-                                identifier=1234,
-                                args=args)
+        self.assert_called_with('SoftLayer_Billing_Item', 'cancelItem', identifier=1234, args=args)
 
     def test_cancel_hardware_with_reason_and_comment(self):
         mock = self.set_mock('SoftLayer_Hardware_Server', 'getObject')
-        mock.return_value = {'id': 987, 'billingItem': {'id': 1234}}
+        mock.return_value = {'id': 987, 'billingItem': {'id': 1234},
+                             'openCancellationTicket': {'id': 1234}}
 
-        result = self.hardware.cancel_hardware(6327,
-                                               reason='sales',
-                                               comment='Test Comment')
+        result = self.hardware.cancel_hardware(6327, reason='sales', comment='Test Comment')
 
         self.assertEqual(result, True)
         reasons = self.hardware.get_cancellation_reasons()
         args = (False, False, reasons['sales'], 'Test Comment')
-        self.assert_called_with('SoftLayer_Billing_Item', 'cancelItem',
-                                identifier=1234,
-                                args=args)
+        self.assert_called_with('SoftLayer_Billing_Item', 'cancelItem', identifier=1234, args=args)
 
     def test_cancel_hardware(self):
-
+        mock = self.set_mock('SoftLayer_Hardware_Server', 'getObject')
+        mock.return_value = {'id': 987, 'billingItem': {'id': 6327},
+                             'openCancellationTicket': {'id': 4567}}
         result = self.hardware.cancel_hardware(6327)
 
         self.assertEqual(result, True)
-        self.assert_called_with('SoftLayer_Billing_Item',
-                                'cancelItem',
-                                identifier=6327,
-                                args=(False, False, 'No longer needed', ''))
+        self.assert_called_with('SoftLayer_Billing_Item', 'cancelItem',
+                                identifier=6327, args=(False, False, 'No longer needed', ''))
 
     def test_cancel_hardware_no_billing_item(self):
         mock = self.set_mock('SoftLayer_Hardware_Server', 'getObject')
-        mock.return_value = {'id': 987}
+        mock.return_value = {'id': 987, 'openCancellationTicket': {'id': 1234},
+                             'openCancellationTicket': {'id': 1234}}
 
         ex = self.assertRaises(SoftLayer.SoftLayerError,
                                self.hardware.cancel_hardware,
                                6327)
-        self.assertEqual("No billing item found for hardware",
-                         str(ex))
+        self.assertEqual("Ticket #1234 already exists for this server",  str(ex))
+
+    def test_cancel_hardware_monthly_now(self):
+        mock = self.set_mock('SoftLayer_Hardware_Server', 'getObject')
+        mock.return_value = {'id': 987, 'billingItem': {'id': 1234},
+                             'openCancellationTicket': {'id': 4567},
+                             'hourlyBillingFlag': False}
+        with self.assertLogs('SoftLayer.managers.hardware', level='INFO') as logs:
+            result = self.hardware.cancel_hardware(987, immediate=True)
+        # should be 2 infom essages here
+        self.assertEqual(len(logs.records), 2)
+
+        self.assertEqual(result, True)
+        self.assert_called_with('SoftLayer_Billing_Item', 'cancelItem',
+                                identifier=1234, args=(False, False, 'No longer needed', ''))
+        cancel_message = "Please reclaim this server ASAP, it is no longer needed. Thankyou."
+        self.assert_called_with('SoftLayer_Ticket', 'addUpdate',
+                                identifier=4567, args=({'entry': cancel_message},))
+
+    def test_cancel_hardware_monthly_whenever(self):
+        mock = self.set_mock('SoftLayer_Hardware_Server', 'getObject')
+        mock.return_value = {'id': 987, 'billingItem': {'id': 6327},
+                             'openCancellationTicket': {'id': 4567}}
+
+        with self.assertLogs('SoftLayer.managers.hardware', level='INFO') as logs:
+            result = self.hardware.cancel_hardware(987, immediate=False)
+        # should be 2 infom essages here
+        self.assertEqual(len(logs.records), 1)
+        self.assertEqual(result, True)
+        self.assert_called_with('SoftLayer_Billing_Item', 'cancelItem',
+                                identifier=6327, args=(False, False, 'No longer needed', ''))
 
     def test_change_port_speed_public(self):
         self.hardware.change_port_speed(2, True, 100)