Ticketit settings parameters

##Settings available at Ticketit admin panel

After install, you can alter Ticketit settings by visiting the main_admin url (default http://url/tickets-admin) and to open the configurations admin page.

/*
 * Ticketit main route: Where to load the ticket system (ex. http://url/tickets)
 * Default: /tickets
 */
'main_route' => 'tickets',
/*
 * Ticketit admin route: Where to load the ticket administration dashboard (ex. http://url/tickets-admin)
 * Default: /tickets-admin
 */
'admin_route' => 'tickets-admin',
/*
 * Template adherence: The master blade template to be extended
 * Default: resources/views/master.blade.php
 */
'master_template' => 'master',
/*
 * Template adherence: The email blade template to be extended
 * Default: ticketit::emails.templates.ticketit
 */
'email.template' => 'ticketit::emails.templates.ticketit',
// resources/views/emails/templates/ticketit.blade.php
'email.header' => 'Ticket Update',
'email.signoff' => 'Thank you for your patience!',
'email.signature' => 'Your friends',
'email.dashboard' => 'My Dashboard',
'email.google_plus_link' => '#', // Toogle icon link: false or string
'email.facebook_link' => '#', // Toogle icon link: false or string
'email.twitter_link' => '#', // Toogle icon link: false or string
'email.footer' => 'Powered by Ticketit',
'email.footer_link' => 'https://github.com/thekordy/ticketit',
'email.color_body_bg' => '#FFFFFF',
'email.color_header_bg' => '#44B7B7',
'email.color_content_bg' => '#F46B45',
'email.color_footer_bg' => '#414141',
'email.color_button_bg' => '#AC4D2F',
/*
 * The default status for new created tickets
 * Default: 1
 */
'default_status_id' => 1,
/*
 * The default closing status
 * Default: false
 */
'default_close_status_id' => false,
/*
 * The default reopening status
 * Default: false
 */
'default_reopen_status_id' => false,
/*
 * User ids who are members of admin role
 * Default: 1
 */
'admin_ids' => [1],
/*
 * Pagination length: For standard pagination.
 * Default: 1
 */
'paginate_items' => 10,
/*
 * Pagination length: For tickets table.
 * Default: 1
 */
'length_menu' => [[10, 50, 100], [10, 50, 100]],
/*
 * Status notification: send email notification to ticket owner/Agent when ticket status is changed
 * Default is send notification: 'yes'
 * Do not send notification: 'no'
 */
'status_notification' => 'yes',
/*
 * Comment notification: Send notification when new comment is posted
 * Default is send notification: 'yes'
 * Do not send notification: 'no'
 */
'comment_notification' => 'yes',
/*
 * Use Queue method when sending emails (Mail::queue instead of Mail::send). Note that Mail::queue needs to be
 * configured first http://laravel.com/docs/5.1/queues
 * Default is to not use queue: 'no'
 * use queue: 'yes'
 */
'queue_emails' => 'no',
/*
 * Agent notify: To notify assigned agent (either auto or manual assignment) of new assigned or transferred tickets
 * Default: 'yes'
 * not to notify agent: 'no'
 */
'assigned_notification' => 'yes',
/*
 * Agent restrict: Restrict agents access to only their assigned tickets
 * Default: 'no'
 * Agent access only assigned tickets: 'yes'
 */
'agent_restrict' => 'no',
/*
 * Close Ticket Perm: Whose has a permission to close tickets
 * Default: ['owner' => 'yes', 'agent' => 'yes', 'admin' => 'yes']
 */
'close_ticket_perm' => ['owner' => 'yes', 'agent' => 'yes', 'admin' => 'yes'],
/*
 * Reopen Ticket Perm: Whose has a permission to reopen tickets
 * Default: ['owner' => 'yes', 'agent' => 'yes', 'admin' => 'yes']
 */
'reopen_ticket_perm' => ['owner' => 'yes', 'agent' => 'yes', 'admin' => 'yes'],
/*
 * Delete Confirmation: Choose which confirmation message type to use when confirming a deleting
 * Default: builtin
 * Options: builtin, modal
 */
'delete_modal_type' => 'builtin'