Amazon Transcribe Live Call Analytics (LCA) Sample Solution
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Updated
May 28, 2024 - JavaScript
Amazon Transcribe Live Call Analytics (LCA) Sample Solution
AI-based voice-assisted Contact Center for assisting Farmers for their problems.
Automate call transcriptions for real-time and previously recorded calls by using custom speech models, text analytics, and industry-specific natural language processing with the Microsoft Call Center Intelligence Accelerator.
A sample callcenter simulator using OpenAI technologies such as ChatGPT, Whisper and other APIs to automate and improve callcenter operation. This project is intended to be a sandbox application to test feasibility and other ideas.
Configure Twilio Flex with direct inward dial (DID) for all contact center agents.
Simple Call Center System
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