Based on data such as general bio-data, payment history, and subscriptions, this stacking-ensemble model predicts whether a customer continues to use the service or not (attrition) with an accuracy of 83.14%
An Interactive Dashboard for Predicting Bank Customer Attrition
Customer churn, also known as customer attrition, customer turnover, or customer defection, is the loss of clients or customers. Telephone service companies, Internet service providers, pay-TV companies, insurance firms, and alarm monitoring services, often use customer attrition analysis and customer attrition rates as one of their key business…
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