Packages related to building a Twilio Flex Plugin
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Updated
Sep 25, 2024 - TypeScript
Packages related to building a Twilio Flex Plugin
A starting point for Twilio Flex projects, providing management strategies for various types of artifacts and distributed development
JS SDK v2 for Twilio's TaskRouter skills based routing system.
Sample backend for a suite of Twilio Flex Plugin solutions
Sample Twilio Flex plugin for a real time stats solution
Conversations Adapters is a comprehensive framework designed to facilitate custom channel development for Twilio Flex using Twilio Conversations
Template for the 'Integrate Twilio Flex with Discord' tutorial from the Twilio blog
A Discord bot that connects users to your Twilio Flex contact center. This repository is the completed 'Integrate Twilio Flex with Discord' tutorial from the Twilio blog.
Twilio Flex plugin that creates desktop push notifications when the worker receives a new task.
Need to locate your customers before they are connected to a contact center agent? Here are the bare bones to get it done
Twilio Flex Hubspot Click-to-Call & Outbound SMS & WhatsApp Plugin
Flex Demo Plugin with Telehealth and OpenEMR
Twilio Flex Conversations and using the Interactions API to transfer and pause tasks
Awesome plugin demonstrating how you can implement an option to have your customers be able to choose to receive a call back when things get busy, instead of waiting on the phone endlessly, without losing their place in line. Similar to how Comcast does it on their customer support lines, etc. Also includes queued voicemail callback capabilities.
Example of Flex code for starting and stopping media streams when a customer is transferred between agents.
Configure Twilio Flex with direct inward dial (DID) for all contact center agents.
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