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In the kudos section, if we give a kudos rating from a closed ticket so this ticket's kudos rating shows in the below listing but does not count the closed status ticket's kudos #600

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komal-sh-27 opened this issue Sep 8, 2022 · 0 comments
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In the kudos section, if we give a kudos rating from a closed ticket so this ticket's kudos rating shows in the below listing but does not count the closed status ticket's kudos #600

komal-sh-27 opened this issue Sep 8, 2022 · 0 comments
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Bug Something isn't working Fixed Proposed Regarding PR is already added for this issue Kudos Regarding Kudos issues Ready for new release.

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Description
In the kudos section, if we give a kudos rating from a closed ticket so this ticket's kudos rating shows in the below listing but does not count the closed status ticket's kudos

How to reproduce
Step 1: Go to the customer panel and give the kudos with a closed status ticket:

image

Step 2: Now check the admin panel, click on the kudos option, and here the kudos listing showing but not increment in the kudos count:

image

Possible Solution
If we give a kudos rating from a closed ticket so this ticket's kudos rating should be added to the total count in the kudos rating:

image
@komal-sh-27 komal-sh-27 added Bug Something isn't working Kudos Regarding Kudos issues labels Sep 8, 2022
Abhi12-gupta added a commit to Abhi12-gupta/core-framework that referenced this issue Jul 4, 2023
@Abhi12-gupta
Update in kudos count if tickets is closed : uvdesk#600
4f8bce7
@Abhi12-gupta Abhi12-gupta mentioned this issue Jul 4, 2023
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@komal-sh-27 komal-sh-27 added the Fixed Proposed Regarding PR is already added for this issue label Jul 5, 2023
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@papnoisanjeev @komal-sh-27