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www.google.com - browser sniffing requires chrome #170

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dherman opened this issue Jul 7, 2014 · 13 comments

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@dherman
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commented Jul 7, 2014

URL: http://www.google.com/hangouts/
Browser / Version: Firefox 33.0
Operating System: Mac OS X 10.9
Problem type: Looks like the website has a bug.
Site owner: No

Steps to Reproduce

  1. Navigate to: http://www.google.com/hangouts/
  2. Click "Get Hangouts"
  3. Click "Computers"

Expected Behavior: tells you how to get hangouts (which works in all major browsers)
Actual Behavior: tells you your browser won't work and to download Chrome

@karlcow

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commented Jul 8, 2014

@dherman I do not see "Get hangouts". Where is it?

@karlcow karlcow added firefox labels Jul 8, 2014
@seanlinsley

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commented Jul 8, 2014

screen shot 2014-07-07 at 8 18 25 pm

@karlcow

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commented Jul 8, 2014

Interesting. we are not seeing the same thing at all. Are you logged in?
When I access http://www.google.com/hangouts/ this is what I see.

google-hangouts

@seanlinsley

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commented Jul 8, 2014

I'm logged into Google, but I see the same window in a private browsing session.

Note that I'm using Firefox Nightly

screen shot 2014-07-07 at 8 46 30 pm

Using shift-f2 and screenshot --fullpage:

@karlcow

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commented Jul 8, 2014

33.0a1 (2014-07-07)
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:33.0) Gecko/20100101 Firefox/33.0

with a clean profile, I never save my previous state for Firefox Nightly. So it's like a fresh browser.
I don't have the screen you have. I wonder if they are testing a new UI with A/B testing.

@karlcow

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commented Jul 8, 2014

google-hangouts-notice
Btw message in my version at the bottom of the screen.

@karlcow

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commented Jul 8, 2014

In Firefox, when I click "computer", I get the download page of Chrome. Same in Safari.
In Opera (blink) nothing happens.

@karlcow karlcow added safari labels Jul 8, 2014
@mcg

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commented Jul 8, 2014

FWIW I get the same "install Chrome" behavior from Firefox 31.0 on Linux.

@miketaylr miketaylr changed the title www.google.com - scummy browser sniffing requires chrome www.google.com - browser sniffing requires chrome Jul 8, 2014
@miketaylr

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commented Jul 8, 2014

Interesting,

The "Only Chrome" thing in http://www.google.com/hangouts/ is not correct and an error/confusing UI. Will be fixed. CC @andreasgal @angelinamagnum

https://twitter.com/cramforce/status/486572034458021888

@hallvors hallvors added contactready and removed needsinfo labels Jul 19, 2014
@hallvors

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commented Jul 19, 2014

I removed "needsinfo" because it sounds like the issue is identified and known :) Still an issue.

@karlcow

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commented Jul 30, 2015

Is hangout still blocked/unusable for non-chrome users?
In the Japanese version I receive you can download only for iOS, Android and Chrome.

capture d ecran 2015-07-30 a 17 52 10

@karlcow

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commented Jul 30, 2015

Hmm though it seems it's possible to use Firefox I'm confused.

@karlcow

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commented Feb 17, 2016

After login to https://hangouts.google.com/
I can use it. It's not blocked anymore. Let me set that as resolved.

@karlcow karlcow added this to the fixed milestone Oct 30, 2017
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