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business.apple.com - Firefox is unsupported browser #18964

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adamopenweb opened this issue Sep 19, 2018 · 21 comments
Closed

business.apple.com - Firefox is unsupported browser #18964

adamopenweb opened this issue Sep 19, 2018 · 21 comments
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@karlcow
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browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-critical severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. status-second-contact type-uaoverride Require a UA override for working type-unsupported Doesn't support one or more browser type-webrender-enabled Firefox webrender engine pref
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@adamopenweb
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URL: https://business.apple.com/

Browser / Version: Firefox 64.0
Operating System: Mac OS X 10.13
Tested Another Browser: Yes

Problem type: Site is not usable
Description: Can't use Firefox, recommends other browsers
Steps to Reproduce:

Screenshot Description

Browser Configuration
  • mixed active content blocked: false
  • buildID: 20180919003800
  • tracking content blocked: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.all: true
  • mixed passive content blocked: false
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • channel: nightly

From webcompat.com with ❤️
@webcompat-bot webcompat-bot added this to the needstriage milestone Sep 19, 2018
@adamopenweb adamopenweb modified the milestones: needstriage, sitewait Sep 19, 2018
@adamopenweb
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Reported here:
https://www.reddit.com/r/firefox/comments/9h6ogn/apple_blocking_firefox_from_accessing_their_new/

@adamopenweb
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Contacted Apple about the issue.

@adamopenweb adamopenweb added the severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. label Sep 19, 2018
@adamopenweb adamopenweb mentioned this issue Sep 27, 2018
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@adamopenweb adamopenweb mentioned this issue Nov 2, 2018
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@adamopenweb
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Issue still exists. Following up with Apple.

@adamopenweb adamopenweb added the type-unsupported Doesn't support one or more browser label Feb 7, 2019
@miketaylr miketaylr added the engine-gecko The browser uses the Gecko rendering engine label Apr 30, 2019
@softvision-oana-arbuzov
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The issue is still reproducible on my side.
image

Tested with:
Browser / Version: Firefox Nightly 69.0a1 (2019-06-10)
Operating System: Windows 10 Pro

@ksy36 ksy36 mentioned this issue Aug 16, 2019
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@andreicristianpetcu
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Any update on this?

This was referenced Dec 14, 2019
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@softvision-oana-arbuzov
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Unfortunately, no changes yet.

@cipriansv cipriansv mentioned this issue Jan 7, 2020
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@cipriansv cipriansv mentioned this issue Feb 11, 2020
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@cipriansv cipriansv mentioned this issue Mar 26, 2020
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@sv-calin sv-calin mentioned this issue Apr 25, 2023
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@sv-calin sv-calin mentioned this issue Jul 27, 2023
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This was referenced Aug 17, 2023
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This was referenced Oct 2, 2023
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@sv-calin sv-calin mentioned this issue Jan 5, 2024
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@sv-calin sv-calin mentioned this issue Jan 15, 2024
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@yangsfang
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The Apple Business Manager site works well as long as user agent override is put in place to mimic Chrome through developer tools. The exact user agent working as of 2024-01-15 is Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36

@krystian3w
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Worse if implement Client Hits.

@karlcow
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karlcow commented Mar 26, 2024

Making progress on this front. Not yet resolved. Just saying that this is actively tracked inside Apple.

@ksy36
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ksy36 commented May 24, 2024

Thanks for the update @karlcow.
I'll close this in favour of https://bugzilla.mozilla.org/show_bug.cgi?id=1741576 as we're moving our process to bugzilla

@ksy36 ksy36 closed this as completed May 24, 2024
@ksy36 ksy36 modified the milestones: sitewait, moved May 24, 2024
@sv-calin sv-calin mentioned this issue Jul 8, 2024
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@sv-calin sv-calin mentioned this issue Jul 25, 2024
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This was referenced Aug 5, 2024
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@karlcow karlcow

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browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-critical severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. status-second-contact type-uaoverride Require a UA override for working type-unsupported Doesn't support one or more browser type-webrender-enabled Firefox webrender engine pref
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