Create guidance on recruiting and researching with people with disabilities

[bpdesigns]

Background
Recruiting and researching with people with disabilities takes intention. 18F has ideas on how to accomplish this but they are not part of our general practices.

References

• SourceAmerica pilot learnings
• Recruiting participants who use assistive tech
• ADA shareout on research practices
• Integrating Accessibility Throughout Design
• Inclusive Research Guide

Acceptance criteria (we'll know we're done when…)

• 18F has guidance on recruiting and conducting researching with people with disabilities.

Tasks

• review references above
• Create a list of steps and considerations team should take when recruiting and conducting researching with people with disabilities
• incorporate tips in a new page and existing templates
• Review by @bpdesigns and TTS Accessibility Guild
• Post a page of guidance on the 18F UX Guide

[nicoleslaw]

Adding references to the ticket as I find them. We have a solid base to work from thanks to work from @lauraponce on ADA and some of these resources from the larger UX community!

[nicoleslaw]

@bpdesigns Can you say more about the third item Create a quick guide 18F teams can use in a deck or doc and what you're thinking there? I was planning to incorporate tips in a new page and existing templates (e.g., recruiting, consent form) but maybe this could be a good blog post in collab with the ADA team?

[bpdesigns]

Thanks @nicoleslaw I changed that task to reflect your plan. I think a blog post is a good idea as a next step after the content is live!

[nicoleslaw]

I shared the initial draft with Ben, Claire, and Laura and will share it with TLC for review later today. I am hoping to also share with the diversity, accessibility, and neurodiversity channels once we're settled on a structure and overall narrative.

[bpdesigns]

@durland18F @quarterback new UX Guide page for your feedback

[bpdesigns]

Screener update is here

[nicoleslaw]

Just sharing an update: I've incorporated lots of excellent comments from #g-accessibility and the TLC crew and am giving the diversity guild leads another couple of days to comment.

[nicoleslaw]

@bpdesigns Pia and Cal reviewed. Should I follow up with Ron and Jeff for final comments, or do you want to include this in the design ops review with the screener?

[quarterback]

@nicoleslaw Just run it past @durland18F and then 🟢