FAQ and Troubleshooting

FAQ and Troubleshooting

Questions

Can I use it alongside another SEO plugin? It's designed to be your only SEO plugin. Two SEO plugins print duplicate meta tags and schema, and JAT Search Intel shows a notice if it detects another one. Import your data with Tools → Migration first, then deactivate the old plugin.

Will it slow my site down? No. On a normal page view the plugin runs the same number of database queries as with it switched off, and it loads no JavaScript or CSS on the public site. Modules you leave off are never loaded.

Does it send my data anywhere? Not by default. Outside requests happen only for integrations you switch on and configure. See Privacy and External Services.

What happens to my data if I delete the plugin? It is kept. To remove everything, tick Delete all plugin data under Settings → General → Data Management before deleting.

What are AEO and GEO? AEO (Answer Engine Optimization) targets featured snippets, voice answers and People Also Ask. GEO (Generative Engine Optimization) targets AI answer engines such as ChatGPT, Perplexity, Google AI Overviews and Copilot.

Troubleshooting

/sitemap.xml, /llms.txt or /my-post.md returns a 404 Go to Settings → Permalinks in WordPress and click Save Changes to refresh rewrite rules. Then check that the feature is switched on: sitemaps under Settings → Sitemap, llms.txt and Markdown copies under AI Search.

My robots.txt changes don't show up A physical robots.txt file in your site root overrides WordPress's virtual one. Delete or rename it, or copy the plugin's rules into it. Readiness flags this.

Scores show 0 or don't update Scores are calculated when a post is saved. Re-run them for one post from the Analysis tab in the editor, or for everything with Tools → Bulk Tools → Rescore or wp jat-search-intel rescore --all.

Passage Coach doesn't appear It needs the block editor and the content analyzer (Settings → General). It appears in the Post tab of the editor's settings sidebar.

Duplicate meta tags or schema Another SEO plugin, or a theme with built-in SEO, is printing its own. Deactivate the other plugin or turn off the theme's SEO features.

AI assistants don't cite my site Open Readiness. The most common causes are robots.txt blocking the AI search crawlers (OAI-SearchBot, Claude-SearchBot, PerplexityBot), a site-wide noindex, or missing meta descriptions and author details.

Still stuck?

Open an issue with your plugin, WordPress and PHP versions and any errors from wp-content/debug.log.