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Troubleshooting
hussa edited this page Nov 2, 2026
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| Problem | Try this |
|---|---|
| Start selected jobs is greyed out | Read the message in the bottom bar and click Show me. Usually a list is empty, the two lists have different numbers of files, or Include audio jobs is off. |
| The Subtitles tab says syncing is turned off | Click Turn on subtitle syncing. |
| The wrong language is in the result | Check the track menu on each file row (Source = the track you want). |
| Episodes are paired wrongly | Check each row pair; use Match episode numbers or Reorder rows. |
| I can't find the output | Jobs tab → Open output. A blank Save to folder means AutoSync Outputs beside the target video. |
| I only got a FLAC, not a video | Full target audio exports FLAC. Mux it with the target video at 0 ms delay. |
| A job says Needs review | Open it in Preview & Edit, click Flagged and check each point. |
| The disk fills up while syncing | Settings → Folders → Temporary work folder (optional): choose a drive with more space. |
| "Unverified backwards source-audio joins" | A join would repeat audio. Open Preview & Edit, go to the point and fix the clip timing. |
| "Source-only cut positions are unresolved" | The picture could not place a cut. Review it in Preview & Edit. |
| The opening/ending is cut wrongly in Main episode only | Try Keep opening & ending, or set the boundaries by hand (Settings → Enable advanced audio settings). |
| A target video won't play in Preview & Edit | Some formats (for example FFV1) can't play directly; AutoSync builds a preview copy in the background. Wait for it. |
| Restored censored scenes are much quieter or louder | Loudness is matched automatically (limit ±20 dB). Check the gain in the job log; adjust the clip in Preview & Edit if needed. |
| AI setup fails | Use Standard: with both videos present it gives the same result. |
Still stuck? Open an issue with the job's report.txt.
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