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Troubleshooting

hussa edited this page Nov 2, 2026 · 1 revision

Troubleshooting (v1.3.0)

Problem Try this
Start selected jobs is greyed out Read the message in the bottom bar and click Show me. Usually a list is empty, the two lists have different numbers of files, or Include audio jobs is off.
The Subtitles tab says syncing is turned off Click Turn on subtitle syncing.
The wrong language is in the result Check the track menu on each file row (Source = the track you want).
Episodes are paired wrongly Check each row pair; use Match episode numbers or Reorder rows.
I can't find the output Jobs tab → Open output. A blank Save to folder means AutoSync Outputs beside the target video.
I only got a FLAC, not a video Full target audio exports FLAC. Mux it with the target video at 0 ms delay.
A job says Needs review Open it in Preview & Edit, click Flagged and check each point.
The disk fills up while syncing Settings → Folders → Temporary work folder (optional): choose a drive with more space.
"Unverified backwards source-audio joins" A join would repeat audio. Open Preview & Edit, go to the point and fix the clip timing.
"Source-only cut positions are unresolved" The picture could not place a cut. Review it in Preview & Edit.
The opening/ending is cut wrongly in Main episode only Try Keep opening & ending, or set the boundaries by hand (Settings → Enable advanced audio settings).
A target video won't play in Preview & Edit Some formats (for example FFV1) can't play directly; AutoSync builds a preview copy in the background. Wait for it.
Restored censored scenes are much quieter or louder Loudness is matched automatically (limit ±20 dB). Check the gain in the job log; adjust the clip in Preview & Edit if needed.
AI setup fails Use Standard: with both videos present it gives the same result.

Still stuck? Open an issue with the job's report.txt.

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