How are purchased products checked?

[NodeAdam]

I'm looking at selling merch on our next event, however, when scanning a ticket where a user has bought a product add-on, I don't see any indication that that person should receive the add-on or a way to check it off as picked up.

Only way I see it being done is them showing us their invoice, or printing out a check list and comparing it to the order number on the scanned ticket; but in both cases this might lead to attendees missing out on something they paid for

Is this something that is supported anywhere? Maybe I missed it

[daveearley]

Hi @NodeAdam,

You're correct, this is a gap in the check in flow.

There will be a release very soon that addresses the issue.

Thanks for the feedback!