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Troubleshooting

BackyardSapTracker edited this page Feb 27, 2026 · 3 revisions

Weather Data Not Loading

  • Verify you have an internet connection.
  • Check that a valid location is set in settings.
  • Try switching weather providers (Open-Meteo vs National Weather Service).

Data Lost After Reinstall

If auto-backup was not enabled before uninstalling, the data cannot be recovered.

Prevention:

  • Enable auto-backup in settings.
  • Periodically export data as JSON from the settings screen.

App Crashes or Freezes

  • Note what you were doing when it happened.
  • Check for app updates in your device's app store.
  • Report the bug with your device model, OS version, and app version.

Collections Show Wrong Date

Collections can be moved to a different date after logging. Open the collection entry and update the date.

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