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Schmoozerd edited this page Apr 14, 2013 · 1 revision

Back to the characters database list of tables.

The `character_ticket` table

Holds ticket information from tickets written through the client help request -function.

Structure

Field Type Null Key Default Extra
ticket_id int(11) NO PRI None auto_increment
guid int(11) unsigned NO 0
ticket_text text YES None
ticket_category int(1) NO 0
ticket_lastchange timestamp NO CURRENT_TIMESTAMP

Description of the fields

ticket_id

A unique ticket ID.

guid

The GUID of the character sending the ticket. See character.guid

ticket_text

The ticket description text; the text written by the player in describing the problem.

ticket_category

The ticket category:

Ticket Categories
ID Category
0 Item
1 Behavior/Harassment
2 Guild
3 Character
4 Non-quest/Creep
5 Stuck
6 Environmental
7 Quest/Quest NPC
8 Account/Billing

ticket_lastchange

Stores the time when this ticket was last changed.

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