Merge branch 'main' into get-key-value-from-json

Author: SrijanPatwa

Client-Side Components/Catalog Client Script/spModal for Sweet Alerts/readme.md

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+In ServiceNow, Open catalog client Scripts [catalog_script_client] and paste the code snippet of [spModalSweetAlerts.js] file.
+
+Setup:
+1. A catalog item having variable name Rewards[rewards] of type 'Select Box'(include none as true) and 2 choices(Yes and No)
+2. A Single line type field named 'Reward Selected' [reward_selected] which will hold the value selected by user from the spModal popup.
+3. The onLoad catalog client script setup as below:
+4. Type: onChange
+5. Variable: rewards (as per step 1)
+6. Script: [[spModalSweetAlerts.js]]
+   
+
+
+Screenshots:
+
+
+<img width="1338" height="268" alt="image" src="https://github.com/user-attachments/assets/f7f22b83-7e0e-47bb-bbed-2a8f38783a4d" />
+
+
+Rewards selected as 'Yes'
+
+<img width="1353" height="327" alt="image" src="https://github.com/user-attachments/assets/1bb55339-36b4-4a9c-8b65-2b254b87cf5b" />
+
+From the spModal popup select anyone of the reward, it should be populated in the Reward Selected field.
+Along with that a message shows the same of the selection.
+
+<img width="1350" height="319" alt="image" src="https://github.com/user-attachments/assets/1b23c766-51f8-4b01-9073-f836f390deb2" />
+

Client-Side Components/Catalog Client Script/spModal for Sweet Alerts/spModalSweetAlerts.js

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+function onChange(control, oldValue, newValue) {
+    if (newValue == 'Yes') {
+        spModal.open({
+            title: "Reward Type",
+            message: "Please select the category of Reward",
+            buttons: [{
+                    label: "Star Performer",
+                    value: "Star Performer"
+                },
+                {
+                    label: "Emerging Player",
+                    value: "Emerging Player"
+                },
+                {
+                    label: "High Five Award",
+                    value: "High Five Award"
+                },
+                {
+                    label: "Rising Star",
+                    value: "Rising Star"
+                }
+            ]
+        }).then(function(choice) {
+            if (choice && choice.value) {
+				g_form.addInfoMessage('Selected Reward: '+ choice.label);
+                g_form.setValue('reward_selected', choice.value);
+            }
+        });
+    } else {
+        g_form.clearValue('reward_selected');
+    }
+}

Client-Side Components/Client Scripts/Hide Dependent Choice field if there no dependent choices/HideDependentChoiceClientScript.png

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+function onChange(control, oldValue, newValue, isLoading, isTemplate) {
+    var fieldToHide = 'subcategory'; // I have taken subcategory as an example
+    if (newValue === '') {
+        g_form.setDisplay(fieldToHide, false);
+        return;
+    }
+    var ga = new GlideAjax('NumberOfDependentChoices');
+    ga.addParam('sysparm_name', 'getCountOfDependentChoices');
+    ga.addParam('sysparm_tableName', g_form.getTableName());
+    ga.addParam('sysparm_element', fieldToHide);
+    ga.addParam('sysparm_choiceName', newValue);
+    ga.getXMLAnswer(callBack);
+
+    function callBack(answer) {
+        g_form.setDisplay(fieldToHide, parseInt(answer) > 0 ? true : false);
+    }
+
+}

Client-Side Components/Client Scripts/Hide Dependent Choice field if there no dependent choices/HideDepnedentField.js

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+var NumberOfDependentChoices = Class.create();
+NumberOfDependentChoices.prototype = Object.extendsObject(AbstractAjaxProcessor, {
+    getCountOfDependentChoices: function() {
+		var dependentChoiceCount = 0;
+		var choiceName = this.getParameter('sysparm_choiceName');
+		var tableName = this.getParameter('sysparm_tableName');
+		var element = this.getParameter('sysparm_element');
+		var choiceCountGa = new GlideAggregate('sys_choice');
+		choiceCountGa.addAggregate('COUNT');
+		choiceCountGa.addQuery('dependent_value',choiceName);
+		choiceCountGa.addQuery('inactive','false');
+		choiceCountGa.addQuery('name',tableName);
+		choiceCountGa.addQuery('element',element);
+		choiceCountGa.query();
+		while(choiceCountGa.next()){
+			dependentChoiceCount = choiceCountGa.getAggregate('COUNT');
+		}
+		return dependentChoiceCount;
+	},
+    type: 'NumberOfDependentChoices'
+});

Client-Side Components/Client Scripts/Hide Dependent Choice field if there no dependent choices/NumberOfDependentChoices.js

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+Hide the dependent choice field when there are no available options for the selected parent choice.
+
+For example, if a selected category on the incident form has no subcategories, then the subcategory field should be hidden.
+
+The file NumberOfDependentChoices.js is a client callable script include file which has a method which returns number of dependent choices for a selected choice of parent choice field.
+
+HideDepnedentField.js is client script which hides the dependent choice field(ex:subcategory field on incident form) if there are no active choices to show for a selected choices of it's dependent field (example: category on incident form)

Client-Side Components/Client Scripts/Hide Dependent Choice field if there no dependent choices/README.md

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+This business rule is designed for ServiceNow to prevent a parent incident from being closed or resolved while it still has active child incidents.
+If a user attempts to set the parent incident's state to "Resolved," "Closed," or "Cancelled," the rule will query for any related child incidents that are still open. 
+If open children are found, the update will be aborted, and an error message will be displayed to the user.
+
+Navigate to System Definition > Business Rules in the ServiceNow filter navigator.
+Click New.
+Fill out the form with the following details:
+Name: Prevent Parent Closure with Open Children
+Table: Incident [incident]
+Advanced: true
+When: before
+Update: Check this box.
+In the When to run tab, set the Condition field:
+current.state.changesTo(7) || current.state.changesTo(6) || current.state.changesTo(8)  //The state values are: 6 (Resolved), 7 (Closed), 8 (Cancelled).
+Note: The state values (6, 7, 8) may vary based on your instance configuration.
+In the Advanced tab, paste the provided script into the Script field.

Server-Side Components/Business Rules/Abort Parent Incident Closure When Child is Open/README.md

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+(function executeRule(current, previous /*null when async*/) {
+    
+    
+    //When the Incident state values are set to: 6 (Resolved), 7 (Closed), 8 (Cancelled).
+    // The `previous.state` check prevents the script from running when a closed ticket is re-closed.
+    if ((current.state == '6' || current.state == '7' || current.state == '8') && current.state != previous.state) {
+
+        // Use GlideAggregate to efficiently count child incidents that are not yet closed.
+        var ga = new GlideAggregate('incident');
+        ga.addQuery('parent_incident', current.sys_id);
+        ga.addActiveQuery();
+        ga.addAggregate('COUNT');
+        ga.query();
+        var childCount = 0;
+        if (ga.next()) {
+            // Retrieve the aggregated count.
+            childCount = ga.getAggregate('COUNT');
+        }
+        // If open child incidents are found, abort the parent's closure and display an error.
+        if (childCount > 0) {
+            gs.addErrorMessage('Cannot close this incident. ' + childCount + ' child incidents are still open.');
+            current.setAbortAction(true);
+        }
+    }
+
+})(current, previous);

Server-Side Components/Business Rules/Abort Parent Incident Closure When Child is Open/scriptBR.js

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+
+
+//Encode Before Saving Trigger: Before Insert/Update
+
+(function executeRule(current, previous) {
+    if (current.fieldName.changes()) {
+        var plainText = current.fieldName + '';
+        current.fieldName = GlideStringUtil.base64Encode(plainText);
+    }
+})(current, previous);
+//If the field is new or updated, encodes its value to Base64. Saves the encoded string to the database.
+
+// For Example User enters Hello World in fieldName.
+//Before saving : System encodes and stores SGVsbG8gV29ybGQ= in the database.
+//When the record is viewed : Display rule decodes it back to Hello World for the user.
+
+

Server-Side Components/Business Rules/Use_case_Base64-Encode-Before-Save-And-Decode-on-Display/Before_BR_script.js

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+// Decode on Display Trigger: Before Display
+////Decodes fieldName from Base64. Shows decoded value on the form.
+
+(function executeRule(current) {
+    if (current.fieldName) { // field name can be anything
+        try {
+            var decoded = GlideStringUtil.base64Decode(current.fieldName);
+            current.setDisplayValue('fieldName', decoded);
+        } catch (ex) {
+            current.setDisplayValue('fieldName', '[Invalid Base64]');
+        }
+    }
+})(current);   
+
+//If the field is new or updated, encodes its value to Base64. Saves the encoded string to the database.
+
+// For Example User enters Hello World in fieldName.
+//Before saving : System encodes and stores SGVsbG8gV29ybGQ= in the database.
+//When the record is viewed : Display rule decodes it back to Hello World for the user.