Restrict changes to the Close state when the Change Task is open (#2442)

* Before_BR.js

Before Update BR

* README.md

* README.md

* README.md

Updated

Author: srikanthroyal932-cmyk

Server-Side Components/Business Rules/Prevent closure if change tasks are open/Before_BR.js

@@ -0,0 +1,14 @@
+function executeRule(current, previous /*null when async*/){
+  if(current.close_code){
+    var taskGR = new GlideRecord('change_task');
+    taskGR.addQuery('change_request', current.sys_id);
+    taskGR.addQuery('state', '!=', '3') // Adjust as needed
+    taskGR.query();
+
+  if (taskGR.hasNext()){
+    gs.addErrorMessage('You cannot close this change request until all change tasks are closed.');
+    current.setAbortAction(true); // Prevent saving the form
+   }
+ }
+
+})(current, previous);

Server-Side Components/Business Rules/Prevent closure if change tasks are open/README.md

@@ -0,0 +1,10 @@
+Prevent Closure if the change tasks are open
+
+1. Create a Before Business Rule.
+2. Applicable to Change Request Table.
+3. Use Before - Update Business Rule.
+4. Add filter conditions if required.
+5. Apply the Business Rule script.
+6. If the change request have the active change tasks are still open then we can't proceed with the submission.
+7. If required we can add few more query conditions.
+8.