Smart Field Validation and Dependent Field Derivation Using getError() and setError() (#2036)

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Readme File

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Validate Short Description BR

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Dependent BR

Author: mandeepkaran

GlideElement/Smart Field Validation and Dependent Field Derivation Using getError() and setError()/README.md

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+# Smart Field Validation and Dependent Field Derivation Using GlideElement.getError()
+
+This project demonstrates how to use `GlideElement.setError()` and `GlideElement.getError()` 
+to perform validation in one Business Rule and field derivation in another, without repeating logic.
+
+## 📘 Overview
+
+This snippet demonstrates how to share validation state and error messages between multiple Business Rules using `GlideElement.setError()` and `GlideElement.getError()` in ServiceNow.
+
+By propagating validation context across Business Rules, developers can:
+
+- Avoid repeated validation logic.  
+- Trigger dependent field updates only when a field passes validation.  
+- Maintain consistent and clean data flow between sequential rules.  
+
+This technique is especially useful when different validation or derivation rules are split by purpose or owned by different teams.
+
+---
+
+## 🧠 Concept
+
+When one Business Rule sets an error on a field using `setError()`, the error message persists in memory for that record during the same transaction.  
+A later Business Rule (executing at a higher order) can then retrieve that message using `getError()` and make data-driven decisions.
+
+### Flow:
+1. BR #1 (`Validate Short Description`) checks text length.
+2. BR #2 (`Derive Dependent Fields`) runs only if no validation error exists.
+3. Category, Subcategory, and Impact are derived dynamically.
+
+## 🚀 Benefits
+
+- ✅ Reduces redundant validation checks
+- ✅ Improves rule execution efficiency
+- ✅ Keeps logic modular and maintainable
+- ✅ Provides better visibility and control in field validations

GlideElement/Smart Field Validation and Dependent Field Derivation Using getError() and setError()/br_derive_dependent_fields.js

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+// Name: Derive Dependent Fields
+// Table: Incident
+// When: before insert or before update
+// Order: 200
+
+(function executeRule(current, previous /*null when async*/) {
+
+    // Only proceed if short_description changed or new record
+    if (!(current.operation() === 'insert' || current.short_description.changes())) {
+        return;
+    }
+
+    var errorMsg = current.short_description.getError();
+
+    if (errorMsg) {
+        gs.info('[BR:200 - Derive] Skipping field derivation due to prior error → ' + errorMsg);
+        return;
+    }
+
+    // Proceed only if no prior validation error
+    var desc = current.getValue('short_description').toLowerCase();
+
+    // Example 1: Derive category
+    if (desc.includes('server')) {
+        current.category = 'infrastructure';
+        current.subcategory = 'server issue';
+    } else if (desc.includes('email')) {
+        current.category = 'communication';
+        current.subcategory = 'email problem';
+    } else if (desc.includes('login')) {
+        current.category = 'access';
+        current.subcategory = 'authentication';
+    } else {
+        current.category = 'inquiry';
+        current.subcategory = 'general';
+    }
+
+    // Example 2: Derive impact
+    if (desc.includes('critical') || desc.includes('outage')) {
+        current.impact = 1; // High
+    } else {
+        current.impact = 3; // Low
+    }
+
+})(current, previous);

GlideElement/Smart Field Validation and Dependent Field Derivation Using getError() and setError()/br_validate_short_description.js

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+// Name: Validate Short Description
+// Table: Incident
+// When: before insert or before update
+// Order: 100
+
+(function executeRule(current, previous /*null when async*/) {
+    var short_desc = current.getValue('short_description');
+
+    // Validate only for new records or when field changes
+    if (current.operation() === 'insert' || current.short_description.changes()) {
+        if (!short_desc || short_desc.trim().length < 40) {
+            current.short_description.setError('Short description must be at least 40 characters long.');
+            current.setAbortAction(true);
+        }
+    }
+})(current, previous);